Xiamen Lan'en International Import and Export Co., Ltd. is gracefully situated on the picturesque Xiamen Island, located in the vibrant Fujian province of China. Our esteemed company is dedicated to pioneering the research and development of eco-friendly color steel metal structural products. We uphold the noble mission of promoting and popularizing sustainable, energy-efficient light steel structural buildings, taking it as our cherished responsibility.
We pride ourselves on our unwavering dedication to the development, promotion, and research of innovative energy-saving light steel structural building products. Guided by our core business philosophy, which emphasizes 'developing the market with superior quality and winning customers with unwavering integrity,' we seamlessly integrate cutting-edge domestic production technology and advanced equipment. Our experienced construction team comprises skilled designers, seasoned engineers, and professionals with years of hands-on construction expertise. While prioritizing product excellence and maintaining our esteemed corporate reputation, we continuously embrace modern business management practices to attract exceptional talent. Our commitment to exquisite craftsmanship, relentless technological innovation, a robust quality assurance system, and impeccable after-sales service results in the creation of unparalleled high-quality products. We embrace 'integrity' as our cornerstone, 'technological innovation' as our driving force, and 'harmonious development with eternal integrity' as our corporate purpose. With the steadfast belief in growing bigger, stronger, more specialized, and refined, we strive to innovate continuously.
Our aspiration is to surpass industry standards, forging strong partnerships with our customers to collaboratively foster economic prosperity. We are wholeheartedly committed to realizing the seamless integration of industry and trade, placing our customers' needs at the forefront of our mission.
1. How do I purchase your products?
A: Begin your journey with us by sharing your unique design or concept, whether through drawings, sketches, or detailed specifications, and we will tailor the product to perfectly align with your requirements. Our dedicated team will expertly guide you through each stage of the process, from design confirmation to
the culmination in final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: The delivery timeline is contingent upon the complexity and volume of your order. Generally, orders are completed within a swift 7-20 days after final
design approval and deposit payment. We emphasize efficiency while upholding the highest quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for cost-effective transportation of bulk orders.
For urgent requirements, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We offer comprehensive support through detailed step-by-step installation manuals available in PDF or printed formats, as well as video tutorials for visual assistance.
B: For a more personalized experience, optional on-site technical support is available. Our skilled engineers can assist with installation; however, all related expenses such as visa, travel, accommodation, and labor fees will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Upholding quality as our utmost priority, we implement rigorous quality control measures, including multi-stage inspections throughout production, covering raw materials, assembly, and finishing stages.
Comprehensive pre-shipment testing is conducted to guarantee full compliance with international standards, along with market-specific certifications and quality guarantees tailored to your needs.
6. What payment terms do you accept?
A: We offer flexible payment options, accepting T/T (bank transfer) and L/C (Letter of Credit). Our payment structure typically involves a 30% deposit to kickstart production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on order size to ensure utmost convenience for our valued clients.
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