Nestled on the enchanting Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is at the forefront of innovation, passionately dedicated to the research and development of eco-friendly steel metal structural products. With a steadfast commitment to advancing and popularizing green and energy-efficient light steel structural buildings, we take pride in our role as a leader in sustainable construction solutions.
Our mission is to spearhead the advancement, advocacy, and application of energy-saving light steel structural building products. Guided by the business ethos of "developing the market with quality and winning customers with integrity," we wholeheartedly embrace advanced domestic production technologies and state-of-the-art equipment. Our seasoned construction team, comprising expert designers, engineers, and seasoned veterans, ensures impeccable craftsmanship and innovative excellence. By prioritizing product quality and corporate reputation, we continuously integrate modern business management practices and attract top talent, culminating in an unmatched quality assurance system and exemplary after-sales service. Our foundational values of "integrity," "technological innovation," and "harmonious development" are the bedrock of our company's purpose, fueling our ambition to become bigger, stronger, more specialized, and more refined.
Through relentless innovation and surpassing expectations, we collaborate closely with our clients to foster economic prosperity. By seamlessly integrating industry and trade, we are unwaveringly dedicated to serving our customers with unmatched excellence.
1. How do I purchase your products?
A: Simply present your design or concept, whether it be a detailed drawing, a creative sketch, or specific specifications, and we will meticulously tailor the product to meet your exact needs. Our dedicated team will expertly guide you through every step, starting from design confirmation right through to
the final production stage.
2. What is the typical delivery time?
A: The delivery timeline is contingent upon the complexity and volume of your order. Typically, orders are completed within a timeframe of 7-20 days following final
design approval and receipt of deposit payment. We prioritize expediency while ensuring the utmost quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight in standardized containers, offering cost-effective solutions for bulk transportation.
For urgent orders, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We offer: Comprehensive step-by-step installation manuals available in PDF or printed format and immersive video tutorials for visual guidance.
B: Optional on-site technical support: Our skilled engineers can assist with installation, with all associated costs (visa, travel, lodging, and labor fees) being the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality is our foremost priority. We employ: Multi-stage inspections during the production process, covering raw materials, assembly, and finishing.
Rigorous pre-shipment testing guarantees 100% compliance with the highest standards. Certifications and quality assurances are customized to align with your market's specific requirements.
6. What payment terms do you accept?
A: We accommodate T/T (bank transfer) and L/C (Letter of Credit). Our payment arrangements are structured as follows: a 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms may be negotiable based on the size of the order.
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