Xiamen Lan'en International Import and Export Company is perfectly nestled on the picturesque Xiamen Island in Fujian, China. We are passionately dedicated to pioneering green color steel metal structural products, taking pride in advancing the future of energy-efficient, eco-friendly light steel structural buildings.
Our unwavering commitment lies in the innovation, promotion, and application of energy-saving light steel structural building products. Upholding our business ethos of 'gaining the market through quality and fostering customer loyalty through integrity,' we integrate cutting-edge domestic production technologies and state-of-the-art equipment. Our skilled construction team boasts an ensemble of adept designers, seasoned engineers, and extensive construction expertise. We emphasize not only superior product quality and corporate reputation but also modern management practices to attract talents. Our offerings are distinguished by exquisite craftsmanship, technological advancements, an unyielding quality assurance system, and impeccable after-sales service. Our core values rest on 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development with eternal integrity' as our purpose. Driven by the aspiration to grow bigger, stronger, more specialized, and refined, we continuously innovate
and strive to excel, working in unity with our esteemed customers to drive economic prosperity. We realize the seamless integration of industry and trade with a steadfast commitment to prioritizing customer service above all.
1. How do I purchase your products?
A: Share your ingenious design or concept, be it drawings, sketches, or detailed specifications, and we shall tailor our products to fulfill your vision. Our expert team will assist you every step of the way, from design confirmation to
final production, ensuring an effortless experience.
2. What is the typical delivery time?
A: Delivery time is contingent upon the complexity and volume of your order. Typically, we fulfill orders within 7-20 days following
design approval and receipt of the deposit. We are committed to maintaining efficiency without compromising quality.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight in standardized containers for economical bulk transportation.
Upon request, expedited shipping options like air freight or courier services are available for urgent needs.
4. How do I install the product?
A: We supply: Comprehensive, step-by-step installation manuals (available in PDF/printed formats) and engaging video tutorials for visual assistance.
B: Optional on-site technical support: Our adept engineers can assist with on-site installation, though buyers are responsible for associated costs including visas, travel, accommodation, and labor fees.
5. How do you ensure product quality?
A: Quality is paramount. We conduct: Thorough multi-stage inspections during production, covering raw materials, assembly, and finishing stages.
Intensive pre-shipment testing guarantees full compliance with standards. We provide certifications and quality assurances tailored to your market's requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure: 30% deposit to commence production, with the remaining 70% due prior to shipment or installation. Terms are negotiable based on order size.
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