Nestled amidst the scenic beauty of Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation in the realm of green steel metal structural products. Our unwavering commitment to R&D propels us forward, with a steadfast focus on pioneering and promoting sustainable, energy-efficient light steel structures. Our mission is to champion the cause of eco-friendly construction by continually advancing green building solutions.
Dedicated to the advancement and widespread adoption of energy-efficient light steel building solutions, our company adheres to the tenets of quality and integrity. By integrating cutting-edge domestic technology and equipment, we uphold a legacy of excellence through a team of seasoned designers, engineers, and construction veterans. Our ethos of integrity and technological ingenuity drives us to deliver unparalleled product quality, ensuring customer satisfaction with a robust quality assurance system and impeccable after-sales service. Striving for distinction, we embrace the goal of becoming a leader in our field, focusing on innovation and harmonious growth. Our commitment to 'eternal integrity' fuels our journey towards a future of economic prosperity alongside our esteemed clients.
We endeavor to exceed expectations, forging a path of innovation and collaboration with our valued customers. Our vision is to seamlessly integrate industry and trade, prioritizing exemplary customer service and fostering economic growth in partnership.
1. How do I purchase your products?
A: Begin by sharing your unique design or concept-be it drawings, sketches, or detailed specifications. Our expert team will tailor the product to align perfectly with your vision. From initial design approval through to
final production, we are here to guide you every step of the way.
2. What is the typical delivery time?
A: The delivery timeline varies based on the complexity and size of your order. Typically, we complete orders within 7-20 days post design approval and deposit receipt. Our focus remains on delivering swiftly without compromising quality.
design approval and deposit payment. We prioritize efficiency while ensuring quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight in standardized containers, optimizing costs for bulk shipments. For time-sensitive orders, we offer expedited shipping options such as air freight or courier services upon request.
Expedited options (e.g., air freight or courier) are available upon request for urgent orders.
4. How do I install the product?
A: Our comprehensive support includes: Detailed installation manuals available in PDF or print formats. Engaging video tutorials offering step-by-step visual aid.
B: For those requiring additional assistance, on-site technical support is available. Our skilled engineers can facilitate installation, with all related expenses (visa, travel, accommodation, and labor) borne by the buyer.
5. How do you ensure product quality?
A: Ensuring top-tier quality is our foremost priority. We conduct thorough multi-stage inspections throughout the production cycle, covering raw materials, assembly, and the final finish.
Pre-shipment testing is stringent, guaranteeing complete compliance with relevant standards. We provide certifications and quality assurances tailored to meet your specific market needs.
6. What payment terms do you accept?
A: We accommodate a variety of payment methods, including T/T (bank transfer) and L/C (Letter of Credit). Our payment structure usually entails a 30% deposit to commence production, with the remaining 70% payable before shipment or installation. Terms are adjustable based on order magnitude.
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