Nestled in the scenic embrace of Xiamen Island, Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is a pioneering force in the realm of green color steel metal structural innovations. Our company is dedicated to the relentless pursuit of eco-friendly, energy-efficient light steel structural buildings, championing the cause of sustainable architecture with passion and commitment.
We are steadfast in our mission to excel in the development, promotion, research, and application of energy-saving light steel structural building solutions. Guided by our core business ethos-'developing the market with quality and winning customers with integrity'-we have embraced cutting-edge domestic production technologies and equipment. Our skilled team of professional designers, seasoned engineers, and dedicated personnel with extensive construction experience is the backbone of our operations. By focusing on product quality and corporate reputation, we adopt modern management models that attract talent and deliver exceptional craftsmanship, technological innovation, a robust quality assurance system, and impeccable after-sales service. Our foundation rests on 'integrity,' our corporate spirit thrives on 'technological innovation,' and our mission is defined by 'harmonious development and eternal integrity.' We are driven by a vision of becoming bigger, stronger, more specialized, and finely honed, continuously innovating and surpassing industry standards.
Our collaborative approach with customers is aimed at mutual growth and economic prosperity, embodying the seamless integration of industry and trade, with an unwavering commitment to prioritize customer service.
1. How do I purchase your products?
A: Share your design or concept with us-be it drawings, sketches, or specifications-and we will tailor the product to perfectly align with your vision. Our dedicated team will assist you through every step of the process, from design confirmation to
final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines are influenced by the complexity and volume of your order. Typically, we deliver within 7-20 days following
final design approval and deposit payment, balancing speed and uncompromised quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight using standardized containers, which is cost-effective for bulk transportation.
For urgent requirements, we offer expedited options, such as air freight or courier services, upon request.
4. How do I install the product?
A: We provide comprehensive support, including detailed step-by-step installation manuals (available in PDF or printed format), and video tutorials for visual guidance.
B: For additional assistance, our engineers are available for on-site technical support, although related costs (visa, travel, accommodation, and labor fees) are to be covered by the buyer.
5. How do you ensure product quality?
A: Quality assurance is paramount. We conduct multi-stage inspections throughout production, covering raw materials, assembly, and finishing.
To guarantee absolute compliance with standards, rigorous pre-shipment testing is conducted. We also provide certifications and quality guarantees tailored to your market's specific needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure includes a 30% deposit to commence production, and a 70% balance due prior to shipment or installation. Terms are negotiable based on order size.
){kind=link}