Nestled in the picturesque Xiamen Island of Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our company is at the forefront of research and development, specializing in green color steel metal structural products. With an unwavering commitment to advancing eco-friendly and energy-efficient light steel structural buildings, we champion the cause of sustainability and innovation.
Our dedication is reflected in our relentless pursuit of developing, promoting, researching, and applying energy-saving light steel structural building products. Guided by our core principle, "developing the market with quality and winning customers with integrity," we seamlessly integrate cutting-edge domestic production technology with top-notch equipment. Our seasoned construction team, comprising expert designers and engineers with years of experience, ensures excellence. We prioritize product quality and corporate reputation while embracing modern business management models. Through continuous talent infusion and innovation, we present exquisite craftsmanship, technological advancements, a robust quality assurance system, and impeccable after-sales service. Rooted in 'integrity,' driven by 'technological innovation,' and aspiring for 'harmonious development and eternal integrity,' we are committed to growing bigger, stronger, more specialized, and refined.
Our journey of innovation and excellence is fueled by our aspiration to surpass limits and collaborate with customers, fostering economic prosperity. We are truly realizing the seamless integration of industry and trade, pledging to prioritize customer service above all.
1. How can I purchase your products?
A: Share your unique design or concept with us-be it drawings, sketches, or specifications-and we will tailor the product to meet your precise needs. Our expert team will seamlessly guide you through every step, from design confirmation to
final production, ensuring a smooth, customized experience.
2. What is the typical delivery timeframe?
A: Our delivery timeframe is contingent upon the complexity and volume of your order. Typically, we complete orders within 7-20 days following the final
design approval and deposit payment. We focus on rapid efficiency without compromising on quality.
3. What shipping options do you provide?
A: To ensure cost-effective bulk transportation, we primarily utilize ocean freight in standardized containers.
For urgent orders, we offer expedited options, such as air freight or courier, upon request.
4. How do I install the product?
A: We equip you with comprehensive support through detailed step-by-step installation manuals available in PDF or print format, and video tutorials to offer visual guidance.
B: Additionally, we offer on-site technical support, where our skilled engineers can assist with installation. Please note, all associated costs (visa, travel, accommodation, and labor fees) will be the responsibility of the buyer.
5. How is product quality assured?
A: At the heart of our operations is an unwavering commitment to quality. We conduct multi-stage inspections throughout production, from raw materials to assembly and finishing.
We perform rigorous pre-shipment testing to ensure 100% compliance with standards, coupled with certifications and quality guarantees tailored to meet your market's requirements.
6. Which payment terms are available?
A: We offer T/T (bank transfer) and L/C (Letter of Credit) as payment options. Our terms include a 30% deposit to kickstart production, with the remaining 70% due before shipment or installation. Payment terms are negotiable based on order size.
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