Nestled in the enchanting Xiamen Island of Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our illustrious company is dedicated to the pioneering research and development of eco-friendly green color steel metal structural products. With an unwavering commitment to promoting and popularizing energy-saving light steel structural buildings, we proudly embrace the responsibility to lead a greener future.
Our mission is intricately focused on the development, promotion, research, and application of cutting-edge energy-saving light steel structural building products. Upholding the esteemed business principle of 'developing the market with quality and winning customers with integrity,' we seamlessly integrate advanced domestic production technology and equipment. Our robust construction team, comprised of skilled designers, seasoned engineers, and experts with years of construction experience, exemplifies our dedication to excellence. While tirelessly upholding product quality and corporate reputation, our modern business management models continually attract top talents, showcasing exquisite craftsmanship, pioneering technological innovations, a steadfast quality assurance system, and impeccable after-sales service to our clientele. At the heart of our operations lies 'integrity' as our core value, 'technological innovation' as our corporate ethos, and 'harmonious development and eternal integrity' as our guiding corporate purpose. With the ambition to grow bigger, stronger, more specialized, and more refined, we relentlessly innovate.
and transcend expectations, forging ahead with our valued customers to cultivate economic prosperity. Our unwavering dedication to seamlessly integrating industry and trade is rooted in our commitment to placing customers first and achieving unparalleled service excellence.
1. How do I purchase your products?
A: You can effortlessly bring your vision to life by sharing your design or concept (e.g., drawings, sketches, or specifications) with us. Our expert team will meticulously customize the product to meet your exacting requirements, guiding you seamlessly through the entire process, from design confirmation to
the final production phase, ensuring a smooth and satisfying experience for you.
2. What is the typical delivery time?
A: The delivery timeline is influenced by the complexity and volume of your order. Typically, orders are fulfilled within a span of 7-20 days following the final
design approval and deposit payment. We prioritize efficiency without compromising on the impeccable quality of our products.
3. What shipping methods do you offer?
A: For practical and cost-effective bulk transportation, we primarily ship products via ocean freight in standardized containers.
For urgent needs, expedited shipping options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive support with detailed, step-by-step installation manuals (available in PDF/printed formats) and engaging video tutorials for visual guidance.
B: Additionally, we offer optional on-site technical support, with our experienced engineers ready to assist in installation. However, all associated costs, including visa, travel, accommodation, and labor fees, will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality remains our paramount priority. We rigorously implement multi-stage inspections throughout production, encompassing raw materials, assembly, and finishing.
Our meticulous pre-shipment testing guarantees 100% compliance with stringent standards. We offer certifications and quality guarantees tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: We accommodate T/T (bank transfer) and L/C (Letter of Credit) payment methods. Typically, payment is structured as: a 30% deposit to initiate production and the remaining 70% balance due before shipment or installation, with terms negotiable based on the size of the order.
){kind=link}