Xiamen Lan'en International Import and Export Company is nestled on the picturesque Xiamen Island in Fujian, China. We proudly specialize in the research and development of environmentally friendly, green-colored steel metal structural products. With a steadfast commitment to promoting and enhancing the use of sustainable, energy-saving light steel structural buildings, we take immense responsibility in leading the charge toward a greener future.
Dedicated to the advancement, promotion, research, and application of energy-efficient light steel structural building products, we adhere to the ethos of 'developing the market with unparalleled quality and winning clients through unwavering integrity.' Our comprehensive adoption of cutting-edge domestic production technology is complemented by our remarkable construction team, which comprises highly skilled designers, seasoned engineers, and professionals with extensive construction experience. While continuously emphasizing superior product quality and upholding our sterling corporate reputation, our modern management approach consistently attracts top-tier talent. We deliver exquisite craftsmanship, foster technological innovation, and assure quality excellence, all while offering impeccable after-sales service. Rooted in 'integrity,' driven by 'technological innovation,' and guided by our purpose of 'harmonious development with everlasting integrity,' we aspire to grow bigger, stronger, more specialized, and finely tuned through relentless innovation.
We strive to transcend expectations and collaborate with our valued customers to foster economic prosperity. Our comprehensive integration of industry and trade underscores our unwavering dedication to putting the customer first.
1. How do I purchase your products?
A: Simply share your design or concept, whether it's in the form of drawings, sketches, or specifications, and we will meticulously customize the product to meet your exact requirements. Our expert team will guide you seamlessly from initial design confirmation to
the final production stage, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Delivery time varies based on the complexity and volume of your order. Typically, orders are fulfilled within 7-20 days after final
design approval and receipt of the deposit payment. We are committed to maintaining a balance between efficiency and exceptional quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight in standardized containers, offering a cost-effective solution for bulk transportation.
For urgent orders, we provide expedited options such as air freight or courier services upon request.
4. How do I install the product?
A: We offer comprehensive installation support, including: Detailed step-by-step installation manuals (available in PDF/printed formats) and video tutorials for visual guidance.
B: Optional on-site technical support is available, where our expert engineers assist with installation. Please note that all associated costs, including visa, travel, accommodation, and labor fees, will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality assurance is our highest priority. We implement stringent measures, including multi-stage inspections during production, covering raw materials, assembly, and finishing stages.
We conduct rigorous pre-shipment testing to guarantee 100% compliance with standards, complemented by certifications and quality guarantees tailored specifically to meet your market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit) payment methods. Our payment structure requires a 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on the size of the order.
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