Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is a beacon of innovation and sustainability. Dedicated to the research and development of eco-friendly steel structural marvels, our company is on a mission to champion the advancement and adoption of energy-efficient light steel structures, setting a benchmark in promoting green architecture.
We are steadfast in our mission to revolutionize energy-saving light steel structural products. Guided by the principle of 'Quality First, Integrity Always,' we integrate cutting-edge domestic production technology and state-of-the-art equipment. Our expert team, comprising seasoned designers and engineers, brings a wealth of experience to every project. Beyond exceptional product quality, we pride ourselves on exceptional customer service, modern management, and a robust quality assurance system, all reinforced by our commitment to 'integrity' and 'technological innovation.' With aspirations to grow bigger, stronger, more specialized, and precise, we are dedicated to innovation and excellence.
We strive to exceed expectations, working collaboratively with our clients to foster economic prosperity. Our seamless integration of industry and trade reflects our unwavering commitment to prioritizing customer satisfaction above all.
1. How do I purchase your products?
A: Share your design or concept with us, be it drawings, sketches, or specifications. We will tailor our product to meet your precise needs. Our experienced team guides you every step of the way, from the initial design confirmation to
the final stages of production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines hinge on the complexity and volume of your order. Typically, shipments are ready within 7-20 days post
final design approval and deposit payment. We balance swiftness with our unwavering commitment to quality.
3. What shipping methods do you offer?
A: Our preferred method is ocean freight using standardized containers, ensuring cost-effective bulk transportation.
For urgent needs, we offer expedited options such as air freight or courier services upon request.
4. How do I install the product?
A: We provide comprehensive installation support, including detailed step-by-step manuals (available in PDF or print) and immersive video tutorials.
B: For further assistance, we offer optional on-site technical support. Note that associated costs (visa, travel, accommodation, and labor fees) are borne by the buyer.
5. How do you ensure product quality?
A: Quality assurance is paramount. Our rigorous inspection regime spans multiple stages of production, from raw materials to final assembly and finishing.
Pre-shipment testing ensures full compliance with industry standards. We provide certifications and quality guarantees tailored to your specific market needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is as follows: a 30% deposit to kickstart production and a 70% balance payable before shipment or installation, with terms negotiable based on order magnitude.
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