Xiamen Lan'en International Import and Export Company, located amidst the picturesque landscapes of Xiamen Island in Fujian, China, is a trailblazer in the realm of green color steel metal structural products. With a steadfast commitment to research and development, we take pride in spearheading the promotion and popularization of eco-friendly and energy-efficient light steel structural buildings, making it our unwavering mission.
Dedicated to pioneering the frontiers of energy-saving light steel structural building products, we adhere to the ethos of 'developing the market with quality and winning customers with integrity.' By integrating cutting-edge domestic production technology and state-of-the-art equipment, our esteemed construction team-comprising seasoned professional designers and engineers with extensive industry experience-ensures superior product quality and impeccable corporate reputation. Our modern business management models attract top talents, resulting in exquisite craftsmanship, technological innovation, robust quality assurance systems, and comprehensive after-sales service. Upholding 'integrity' as our core value, 'technological innovation' as our corporate spirit, and 'harmonious development, eternal integrity' as our purpose, we are driven by the conviction to become bigger, stronger, more specialized, and more refined. Through relentless innovation and excellence, we strive to exceed expectations.
and transcend boundaries, working hand-in-hand with our customers to foster economic prosperity. By seamlessly integrating industry and trade, we are resolutely committed to prioritizing customer satisfaction above all else.
1. How do I purchase your products?
A: Simply share your design or concept-be it drawings, sketches, or specifications-and we will meticulously customize the product to meet your precise needs. Our expert team will guide you through every step of the process, from the initial design confirmation to
final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery times are contingent on the complexity and volume of your order. Generally, orders are completed within 7-20 days following the final
design approval and deposit payment. We emphasize efficiency while upholding the highest quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is via ocean freight, utilizing standardized containers for cost-effective bulk transportation.
For urgent orders, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive installation support, including: Detailed step-by-step installation manuals (PDF/printed) and video tutorials for visual guidance.
B: Additionally, we offer optional on-site technical support: Our skilled engineers can assist with installation, although all associated expenses (visa, travel, accommodation, and labor fees) will be borne by the buyer.
5. How do you ensure product quality?
A: Quality is paramount to us. We implement rigorous multi-stage inspections throughout the production process, encompassing raw materials, assembly, and finishing.
Prior to shipment, we conduct exhaustive testing to ensure 100% compliance with industry standards. Certifications and quality guarantees are tailored to meet your market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is designed as follows: A 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation (terms negotiable based on order size).
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