Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd., stands as a beacon of innovation in green, energy-efficient steel structural products. Our dedicated mission is to champion and advance sustainable, lightweight steel building solutions, ensuring every project we undertake reflects our commitment to environmental stewardship and cutting-edge design.
We are passionately devoted to pioneering energy-efficient light steel building products, with a strong focus on research, promotion, and application. Guided by our business ethos - 'developing the market with quality and winning customers with integrity,' we integrate state-of-the-art domestic production technologies and facilities. Our expert construction team, composed of seasoned designers and engineers, delivers unparalleled craftsmanship and innovation. With modern management practices, we attract top talent and uphold a stringent quality assurance system, paired with exceptional after-sales service. Our core values - 'integrity' as our foundation, 'technological innovation' as our spirit, and 'harmonious development with eternal integrity' as our purpose - drive us to expand ambitiously, striving for excellence in every aspect.
We innovate and excel, partnering with our clients to foster economic growth and prosperity. Our seamless integration of industry and trade is dedicated to prioritizing customer satisfaction above all.
1. How do I purchase your products?
A: To start your journey with us, simply provide your design or concept, be it drawings, sketches, or specifications. Our expert team will tailor the product to meet your unique needs, guiding you through each step, from design approval to
final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines vary based on order intricacy and volume. Typically, we complete orders within 7-20 days post-final design approval and deposit payment, balancing speed with our unwavering commitment to quality.
We prioritize efficiency without compromising on excellence.
3. What shipping methods do you offer?
A: We primarily utilize ocean freight in standardized containers, ensuring cost-effective transport for bulk orders.
For urgent shipments, expedited options like air freight or courier services are available upon request, catering to your immediate needs.
4. How do I install the product?
A: We provide comprehensive installation support with: Detailed step-by-step manuals (available in PDF or print) and video tutorials for visual cues.
B: Additionally, we offer optional on-site technical support. Our skilled engineers can assist during installation, with expenses for visa, travel, accommodation, and labor to be borne by the buyer.
5. How do you ensure product quality?
A: Ensuring impeccable quality is paramount. We conduct multi-stage inspections throughout production - from raw materials to assembly and finishing.
Comprehensive pre-shipment testing guarantees full compliance with standards. We provide certifications and quality assurances tailored to meet market-specific requirements.
6. What payment terms do you accept?
A: Our accepted payment methods include T/T (bank transfer) and L/C (Letter of Credit). Payment is structured with a 30% deposit to begin production, and the remaining 70% due before shipment or installation. Terms are flexible based on order size.
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