Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our primary focus lies in pioneering green color steel metal structural products, with an unwavering commitment to advancing and fostering green, energy-efficient light steel structural buildings. Our dedication embodies both responsibility and vision.
Our devotion encompasses the development, promotion, and application of energy-saving light steel structural building products. Guided by the business ethos of 'market expansion through exceptional quality and customer loyalty through integrity,' we seamlessly integrate cutting-edge domestic production technology and state-of-the-art equipment. Our team, a synergy of seasoned designers, engineers, and construction experts, is dedicated to excellence. By prioritizing product excellence and corporate stature, we continuously evolve with modern business management practices, attract top talent, and deliver unparalleled craftsmanship. We are propelled by 'integrity' as our cornerstone, 'technological innovation' as our corporate spirit, and 'harmonious development and everlasting integrity' as our corporate mission. With aspirations to grow bigger, stronger, more specialized, and more refined, we are committed to innovation.
We aim to surpass expectations and forge economic prosperity with our clients. We are dedicated to integrating industry and trade, with a steadfast commitment to prioritizing customer satisfaction above all.
1. How do I purchase your products?
A: To embark on your journey with us, share your design or concept-whether sketches, drawings, or detailed specifications-and we will tailor the product to seamlessly align with your vision. Our team will accompany you every step of the way, from design affirmation to
the final stages of production, ensuring your needs are met with precision.
2. What is the typical delivery time?
A: Our delivery timeline is determined by the intricacies and scale of your order. Typically, orders are completed within 7-20 days following final
design approval and deposit receipt. We emphasize efficiency without compromising on quality.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight in standardized containers for economical bulk transportation.
For urgent needs, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: Our comprehensive support includes: Detailed, step-by-step installation manuals (available in PDF or printed format) and video tutorials for visual clarity.
B: For those seeking additional assistance, we offer optional on-site technical support: Our team of engineers can provide installation aid, though all related expenses (visa, travel, accommodations, and associated fees) will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality remains our foremost priority. We implement a series of rigorous checks, including multiple inspection stages during production covering raw materials, assembly, and completion.
Pre-shipment testing is conducted meticulously to guarantee total compliance with required standards. Certifications and tailored quality assurances are provided to meet your market's unique needs.
6. What payment terms do you accept?
A: We accept payments through T/T (bank transfer) and L/C (Letter of Credit). Payment terms are structured as follows: a 30% deposit initiates production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on the order's magnitude.
){kind=link}