Xiamen Lan'en International Import and Export Company is majestically positioned on the enchanting Xiamen Island in Fujian, China. Our company is passionately committed to the innovation and advancement of eco-friendly steel metal structural solutions. We proudly embrace our mission to champion and propagate sustainable, energy-efficient light steel architectural marvels, ensuring a greener tomorrow.
Our dedication extends to developing, promoting, researching, and applying energy-efficient light steel structural building solutions. Committed to the ethos of 'carving out markets through quality and winning loyalty through integrity', we integrate advanced domestic production technologies and top-tier equipment. Our expert team comprises seasoned designers, engineers, and professionals with extensive construction experience. As we champion product excellence and uphold corporate honor, we constantly enhance our business management models, welcoming talented minds to our ranks. This synergy delivers exceptional craftsmanship, pioneering technology, a robust quality assurance system, and impeccable after-sales support. Our core values, 'integrity' as our foundation, 'technological innovation' as our spirit, and 'harmonious development, eternal integrity' as our mission, propel us towards becoming larger, stronger, more specialized, and refined, driving innovation.
and progress while collaborating with our esteemed clients to achieve economic success. We realize the seamless integration of industry and trade, prioritizing customer satisfaction.
1. How do I purchase your products?
A: Share your design or concept, whether it be drawings, sketches, or specifications, and we will meticulously tailor the product to your specifications. Our dedicated team will expertly guide you through each step, from design confirmation
to the culmination of final production.
2. What is the typical delivery time?
A: Delivery timelines are influenced by the complexity and scale of the order. Generally, you can expect fulfillment within 7-20 days post final design approval and deposit clearance. We prioritize efficient delivery without compromising quality.
design approval and deposit payment. We prioritize efficiency while ensuring quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight utilizing standardized containers for economical and large-scale transport.
Expedited alternatives, such as air freight or courier services, are available upon request to meet urgent delivery needs.
4. How do I install the product?
A: We supply: Comprehensive step-by-step installation manuals (available in PDF/printed formats) and video tutorials for enhanced visual understanding.
B: Optional on-site technical support is available: Our expert engineers can oversee installation, with all related expenses (visa, travel, accommodation, and labor fees) to be covered by the buyer.
5. How do you ensure product quality?
A: Quality assurance is paramount. We conduct: Thorough multi-stage inspections during production phases (including raw materials, assembly, and finishing).
Rigorous pre-shipment tests ensure full compliance with industry standards. We provide tailored certifications and quality assurances to meet your market's specific needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Payment is structured as follows: an initial 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation (terms negotiable depending on order magnitude).
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