Xiamen Lan'en International Import and Export Company is gracefully situated on the picturesque Xiamen Island in Fujian, China. Our esteemed enterprise is dedicated to the innovative research and advancement of eco-friendly color steel metal structural products. With a steadfast commitment to fostering and expanding the reach of sustainable and energy-efficient light steel structural buildings, we proudly uphold our responsibility to the environment and the future.
We are passionately committed to the evolution, advocacy, research, and practical application of energy-efficient light steel structural building products. Guided by our business philosophy of 'expanding the market with superior quality and securing customer loyalty through integrity,' we strategically implement the latest domestic production technologies and state-of-the-art equipment. Our distinguished construction team, comprising expert designers and seasoned engineers, is equipped with extensive construction experience. We prioritize product excellence and corporate integrity, continually embracing modern business management techniques to attract top talent. Our dedication manifests in exquisite craftsmanship, groundbreaking technological advancements, a robust quality assurance framework, and exemplary after-sales service, all culminating in the creation of premium products. Our ethos is anchored in 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development with eternal integrity' as our mission. With an unwavering commitment to growth, we strive to become bigger, stronger, more specialized, and more refined, always pushing the boundaries of innovation.
and transcending expectations. We join hands with our valued customers to foster mutual growth and economic prosperity, truly achieving the seamless integration of industry and trade, with a resolute focus on prioritizing customer satisfaction above all.
1. How do I purchase your products?
A: To begin your journey with us, simply share your visionary design or concept, whether in the form of drawings, sketches, or detailed specifications. Our expert team will tailor the product to perfectly align with your requirements, guiding you seamlessly through every step of the process, from the initial design confirmation to
the culmination of final production.
2. What is the typical delivery time?
A: The delivery timeline is contingent on the complexity and volume of your order. Typically, our orders are meticulously fulfilled within 7-20 days following the final design approval and deposit payment. We prioritize swift efficiency while steadfastly ensuring unparalleled quality.
3. What shipping methods do you offer?
A: Our primary method of shipping involves ocean freight in standardized containers, offering a cost-effective solution for bulk transportation.
For urgent orders, we provide expedited shipping options such as air freight or courier services upon request.
4. How do I install the product?
A: Our commitment to your convenience includes providing detailed step-by-step installation manuals available in both PDF and printed formats, along with comprehensive video tutorials for visual assistance.
B: For those seeking additional support, we offer optional on-site technical assistance. Our skilled engineers can oversee the installation process, while all related costs, including visa, travel, accommodation, and labor fees, are to be borne by the buyer.
5. How do you ensure product quality?
A: Quality is our utmost priority. Our approach encompasses rigorous multi-stage inspections throughout the production process, including raw materials, assembly, and finishing stages.
We conduct thorough pre-shipment testing to guarantee complete compliance with standards. Certifications and quality assurances are customized to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accommodate payments via T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is designed as follows: A 30% deposit is required to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on the size of the order.
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