Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands at the forefront of innovation in green color steel metal structural products. Dedicated to pioneering and advancing the realm of green, energy-saving light steel structural buildings, we proudly shoulder the mission of promoting sustainable architectural solutions.
Our unwavering dedication to innovation and excellence is showcased through the development, promotion, research, and application of energy-efficient light steel structural building products. Upholding the business tenet of "capturing the market through unmatched quality and earning customer trust through integrity," we have seamlessly integrated advanced domestic production technology and equipment. With a construction team composed of seasoned professional designers and engineers, our company boasts years of invaluable construction experience. We not only emphasize the paramount importance of product quality and corporate reputation but also embrace modern business management models, continuously attracting talent. Our offerings are a testament to exquisite craftsmanship, technological advancement, a robust quality assurance system, and impeccable after-sales service. Guided by the principles of "integrity" as our cornerstone, "technological innovation" as our corporate spirit, and "harmonious development and eternal integrity" as our purpose, we strive for continuous growth, specialization, and refinement, always ready to innovate and exceed expectations.
Together with our esteemed customers, we aim to foster economic prosperity and truly achieve industry and trade integration, ensuring that customer service remains our top commitment.
1. How do I purchase your products?
A: Begin by sharing your unique design or concept with us, whether in the form of drawings, sketches, or detailed specifications. Our expert team will customize the product to perfectly align with your requirements. From the initial design confirmation to
the final stages of production, we will guide you every step of the way.
2. What is the typical delivery time?
A: The delivery timeline is contingent upon the complexity and volume of your order. Typically, orders are fulfilled within a span of 7-20 days post final
design approval and receipt of deposit payment. We are committed to balancing efficiency with uncompromised quality.
3. What shipping methods do you offer?
A: Our primary method of shipping is ocean freight, utilizing standardized containers for the most cost-effective bulk transportation.
For those with urgent requirements, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive support with detailed, step-by-step installation manuals available in both PDF and printed formats, accompanied by video tutorials for clear, visual guidance.
B: For those needing additional assistance, we offer optional on-site technical support from our team of engineers. Please note that all associated costs including visa, travel, accommodation, and labor fees are to be borne by the buyer.
5. How do you ensure product quality?
A: At Xiamen Lan'en, quality stands as our utmost priority. We employ a multi-stage inspection process meticulously executed during every phase of production, from raw material selection to assembly and finishing touches.
Our rigorous pre-shipment testing guarantees 100% adherence to quality standards, with certifications and guarantees tailored to meet the specific demands of your market.
6. What payment terms do you accept?
A: Our payment options include T/T (bank transfer) and L/C (Letter of Credit). The structured payment plan involves a 30% deposit to commence production and the remaining 70% balance due prior to shipment or installation, with terms negotiable based on order size.
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