Nestled amidst the enchanting landscapes of Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our distinguished enterprise is at the forefront of researching and developing eco-friendly green color steel metal structural products. We are passionately dedicated to advancing and advocating for energy-efficient light steel structural buildings, underscoring our commitment to a greener future.
At the heart of our mission lies the commitment to developing, promoting, researching, and applying energy-saving light steel structural building products. Guided by the business philosophy of 'developing the market with quality and winning customers with integrity,' we have seamlessly integrated cutting-edge domestic production technology and state-of-the-art equipment. Our construction team, comprising skilled designers, seasoned engineers, and experienced construction professionals, is committed to excellence. While maintaining a steadfast focus on product quality and corporate integrity, we embrace modern business management models to continuously attract top talent. Our dedication to exquisite craftsmanship, technological innovation, a robust quality assurance system, and impeccable after-sales service ensures unparalleled customer satisfaction. Our foundation is built on 'integrity,' our corporate spirit thrives on 'technological innovation,' and our purpose is 'harmonious development and eternal integrity.' With an unwavering vision of becoming more substantial, more specialized, and more refined, we innovate
and strive for excellence, collaborating with our valued customers to cultivate economic prosperity. We truly embody the seamless integration of industry and trade, with an unwavering commitment to prioritizing customer satisfaction.
1. How do I purchase your products?
A: Share your design or concept with us-whether it be detailed drawings, simple sketches, or specific specifications-and we will meticulously tailor the product to meet your unique requirements. From the initial design confirmation to the
final stages of production, our team will expertly guide you through each step of the process.
2. What is the typical delivery time?
A: Delivery times may vary based on the complexity and volume of your order. Generally, we fulfill orders within 7-20 days post-final
design approval and receipt of deposit payment, prioritizing efficiency while ensuring superior quality.
3. What shipping methods do you offer?
A: For cost-effective bulk transportation, our primary mode of shipping is ocean freight using standardized containers.
For urgent orders, expedited options such as air freight or courier services are available upon request, ensuring timely delivery.
4. How do I install the product?
A: We provide comprehensive support through detailed step-by-step installation manuals in both PDF and printed formats, as well as video tutorials for visual guidance.
B: For those seeking additional assistance, we offer optional on-site technical support. Our skilled engineers are available to assist with installation, though all associated costs, including visa, travel, accommodation, and labor, will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality is our paramount concern. Our rigorous quality control processes include multi-stage inspections throughout production, from raw materials to assembly and finishing.
We conduct thorough pre-shipment testing to ensure complete compliance with standards. We also offer certifications and quality guarantees tailored to meet the specific requirements of your market.
6. What payment terms do you accept?
A: We offer flexible payment terms, accepting T/T (bank transfer) and L/C (Letter of Credit). Payments are structured as follows: a 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation. Terms may be negotiable based on the size of your order.
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