Nestled on the picturesque Xiamen Island, Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is a beacon of innovation and sustainability. Our company is passionately dedicated to the pioneering research and development of eco-friendly, green color steel metal structural products. We proudly uphold the mission of advancing and popularizing energy-efficient light steel structural buildings, setting new standards in environmental responsibility.
Our unwavering commitment is to the evolution, promotion, and practical application of cutting-edge energy-saving light steel structural building solutions. Guided by the principle of 'quality-driven market expansion and customer loyalty through integrity,' we seamlessly integrate state-of-the-art domestic production technologies and equipment. Our construction team, rich in expertise, comprises seasoned professional designers and engineers with years of hands-on experience. Focusing on superior product quality and steadfast corporate reputation, we embrace modern management models, consistently attracting top-tier talent. This allows us to offer customers unparalleled craftsmanship, technological breakthroughs, a robust quality assurance system, and impeccable after-sales service. We are anchored in 'integrity,' powered by 'technological innovation' as our corporate spirit, and guided by the ethos of 'harmonious development, eternal integrity' as our corporate purpose. Our vision is to grow bigger, stronger, more specialized, and more refined, ceaselessly innovating.
and surpassing expectations, we collaborate closely with our customers to foster shared economic prosperity. We are truly committed to the seamless integration of industry and trade, prioritizing outstanding customer service as our unwavering dedication.
1. How do I purchase your products?
A: Begin your journey with us by sharing your design or concept, whether in the form of drawings, sketches, or detailed specifications. We will tailor the product to perfectly align with your vision and requirements. Our expert team will provide comprehensive guidance every step of the way, from design confirmation to
the exciting final production stage, ensuring a seamless and satisfying experience.
2. What is the typical delivery time?
A: Our delivery timeframe is influenced by the complexity and volume of your order. Typically, we complete orders within 7-20 days following the approval of the final design and receipt of deposit payment. Our focus is firmly on achieving efficiency while maintaining the highest quality standards.
design approval and deposit payment. We prioritize efficiency while ensuring quality.
3. What shipping methods do you offer?
A: Our primary shipping solution is ocean freight using standardized containers, offering a cost-effective method for bulk transportation.
For urgent requirements, expedited options such as air freight or courier services are also available upon request, ensuring flexibility and timely delivery.
4. How do I install the product?
A: We provide comprehensive support with detailed step-by-step installation manuals available in PDF or printed formats, along with video tutorials for clear visual guidance.
B: Should you require it, optional on-site technical support is available. Our skilled engineers can assist with installation, although any associated costs, including visa, travel, accommodation, and labor fees, will be borne by the buyer.
5. How do you ensure product quality?
A: Our unwavering commitment to quality is paramount. We enforce rigorous multi-stage inspections throughout the production process, from raw materials and assembly to the finishing touches.
We conduct thorough pre-shipment testing to ensure 100% compliance with industry standards. Certifications and custom quality guarantees are provided to meet specific market requirements, safeguarding excellence.
6. What payment terms do you accept?
A: We accept payments via T/T (bank transfer) and L/C (Letter of Credit). Our payment structure includes: a 30% deposit to initiate production, with the remaining 70% balance due prior to shipment or installation. Terms are flexible and negotiable based on the order size, accommodating unique customer needs.
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