Xiamen Lan'en International Import and Export Co., Ltd. is gracefully nestled on the picturesque Xiamen Island in Fujian, China. Our esteemed company is ardently committed to the pioneering research and development of eco-friendly color steel metal structural products. We proudly bear the responsibility of advancing and advocating for sustainable and energy-efficient light steel structural buildings, making them accessible to a global audience.
Our dedication lies deeply in the innovation, promotion, research, and practical application of energy-saving light steel structural building products. Upholding the core business principle of capturing market trust through quality and winning customer loyalty through integrity, we seamlessly integrate advanced domestic production technologies and cutting-edge equipment. Our elite construction team, comprised of seasoned professional designers and engineers with years of invaluable experience, underscores our emphasis on product excellence and corporate integrity. With modern business management strategies, we continuously attract top talent, presenting unparalleled craftsmanship, groundbreaking technological innovations, robust quality assurance systems, and impeccable after-sales service. Our foundation rests on 'integrity,' our corporate ethos is 'technological innovation,' and our purpose is defined by 'harmonious development and perpetual integrity.' With ambitious goals of becoming larger, more robust, and specialized, we aim to innovate and exceed expectations.
Joining hands with our clients, we strive to forge paths towards economic prosperity, realizing true integration of industry and trade, with an unwavering commitment to prioritizing our customers' needs first.
1. How do I purchase your products?
A: Share your design or concept, be it drawings, sketches, or specifications, and our expert team will tailor the product to match your precise requirements. We offer comprehensive guidance, from design confirmation to
the final stages of production, ensuring a seamless experience.
2. What is the typical delivery time?
A: The delivery timeline varies based on the complexity and volume of your order. Typically, orders are completed within 7-20 days following final
design approval and receipt of deposit payment. We prioritize timeliness while maintaining exceptional quality standards.
3. What shipping methods do you offer?
A: Our primary method is ocean freight, utilizing standardized containers for efficient and cost-effective bulk transportation.
Expedited shipping options, such as air freight or courier services, are available for urgent needs upon request.
4. How do I install the product?
A: We offer a comprehensive support package, including: Detailed step-by-step installation manuals (PDF/printed) and video tutorials for visual guidance.
B: Optional on-site technical assistance is available, with our skilled engineers ready to support your installation. However, all related expenses (visa, travel, accommodation, and labor fees) are to be borne by the buyer.
5. How do you ensure product quality?
A: Quality remains our foremost priority. We conduct: Thorough multi-stage inspections during production phases (including raw materials, assembly, and finishing).
Comprehensive pre-shipment testing ensures full compliance with standards. We offer certifications and quality guarantees tailored to meet your specific market needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is as follows: A 30% deposit initiates production, with the remaining 70% balance due prior to shipment or installation (terms are negotiable based on the order scale).
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