Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Company stands as a beacon of innovation in the realm of green color steel metal structural products. With a commitment to research and development, our mission is to champion and advance the adoption of eco-friendly, energy-efficient light steel structural buildings.
Our dedication is unwavering in the development, promotion, research, and application of energy-saving light steel structural building products. Guided by our core business principle, "Develop the market with quality, win customers with integrity," we seamlessly integrate cutting-edge domestic production technology and equipment. Our expert construction team, composed of skilled designers and engineers, equipped with years of industry experience, ensures excellence at every stage. While prioritizing product quality and corporate reputation, our modern business management models continuously attract top talent, ensuring exquisite craftsmanship, technological innovation, a robust quality assurance system, and superior after-sales service. At our core, we uphold "integrity" as our foundational value, embrace "technological innovation" as our corporate spirit, and pursue "harmonious development, eternal integrity" as our corporate mission. Driven by ambition, we aspire to grow bigger, stronger, more specialized, and more refined, fostering innovation and continually surpassing expectations.
We are dedicated to working collaboratively with our customers to achieve mutual growth and economic prosperity, truly integrating industry and trade. Our commitment to prioritizing customer needs is unwavering, and together, we strive for a flourishing future.
1. How do I purchase your products?
A: Share your unique design or vision with us, be it drawings, sketches, or specifications, and our team will tailor the product to meet your precise requirements. From design confirmation to
final production, our experts will guide you every step of the way.
2. What is the typical delivery time?
A: The delivery timeline varies based on order complexity and volume. Typically, we fulfill orders within 7-20 days following final
design approval and deposit payment. We strive for swift delivery while maintaining unparalleled quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for cost-effective bulk transportation.
For urgent orders, expedited methods such as air freight or courier are also available upon request.
4. How do I install the product?
A: We provide comprehensive installation support, including detailed step-by-step manuals (PDF/printed) and video tutorials for visual guidance.
B: Additionally, we offer optional on-site technical support with our engineers. Note that all related costs (visa, travel, accommodation, and labor fees) are the responsibility of the buyer.
5. How do you ensure product quality?
A: Ensuring quality is paramount. Our rigorous quality control process includes multi-stage inspections throughout production (raw materials, assembly, and finishing).
We conduct thorough pre-shipment testing to guarantee 100% compliance with standards, providing certifications and quality guarantees tailored to your market's specific requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment terms typically involve a 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation. Terms may be negotiated based on the size of the order.
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