Xiamen Lan'en International Import and Export Company is beautifully nestled on the serene Xiamen Island in Fujian, China. Our company is passionately dedicated to the innovation and advancement of green color steel metal structural products, with a noble mission to promote and popularize eco-friendly and energy-efficient light steel structural buildings.
We are committed to the innovation, promotion, research, and application of energy-efficient light steel structural building products. Guided by the principle of 'developing the market with quality and winning customers with integrity,' we integrate advanced domestic production technology and state-of-the-art equipment. Our skilled construction team, comprising seasoned designers, engineers, and experts with years of experience, emphasizes excellence in product quality and corporate reputation. Modern business management models help us nurture talents and showcase exquisite craftsmanship and technological advancements. Our robust quality assurance system and impeccable after-sales service consistently deliver top-tier products to our valued clients. We stand on the foundation of 'integrity,' embody 'technological innovation' as our corporate spirit, and pursue 'harmonious development and eternal integrity' as our ultimate purpose. With aspirations of becoming bigger, stronger, more specialized, and refined, we relentlessly innovate.
and excel, striving hand in hand with our clients to cultivate mutual economic prosperity. We genuinely realize the seamless fusion of industry and trade, always prioritizing customer service and satisfaction.
1. How do I purchase your products?
A: Share your unique design or concept, whether in the form of drawings, sketches, or specific specifications, and we will craft a customized product that aligns perfectly with your vision. Our dedicated team will support and guide you through each step, from design confirmation to
the final production stage, ensuring a smooth and collaborative process.
2. What is the typical delivery time?
A: Delivery times vary based on order complexity and volume. Generally, orders are completed within a swift 7-20 days post-final
design approval and deposit. We focus on delivering efficiency without compromising on quality.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight in standardized containers, ensuring cost-effective bulk transportation.
Upon request, expedited options such as air freight or courier services are available for time-sensitive orders.
4. How do I install the product?
A: We provide: Comprehensive step-by-step installation manuals (available in PDF or printed form) and insightful video tutorials for visual guidance.
B: Optional on-site technical support: Our expert engineers can assist with installation, although all related costs, including visas, travel, accommodation, and labor fees, are covered by the buyer.
5. How do you ensure product quality?
A: Ensuring quality is our paramount concern. We conduct multi-stage inspections throughout the production process, covering raw materials, assembly, and finishing.
We perform rigorous pre-shipment testing to ensure 100% compliance with standards. We offer certifications and quality guarantees that meet your market's specific needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Payment is structured with a 30% deposit to kickstart production and a 70% balance due prior to shipment or installation, with terms negotiable based on order size.
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