Nestled in the picturesque Xiamen Island of Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our company is dedicated to pioneering the research and development of eco-friendly green color steel metal structural products. We are deeply committed to advancing and propagating the adoption of energy-efficient, light steel structural buildings, embracing this mission as our core responsibility.
With unwavering dedication, we champion the development, promotion, research, and application of cutting-edge energy-saving light steel building products. Guided by our steadfast business principles of 'developing the market with quality and winning customers with integrity,' we have seamlessly integrated premier domestic production technologies and equipment. Our exceptional construction team, comprising professional designers, seasoned engineers, and experienced craftsmen, ensures unparalleled product quality and corporate reputation. Through modern business management, we perpetually attract leading talents, delivering exquisite craftsmanship and technological advancements. Our robust quality assurance system and impeccable after-sales services create remarkable products. Our foundational belief in 'integrity' fuels our corporate spirit of 'technological innovation,' driving our corporate purpose of 'harmonious development and eternal integrity.' With aspirations of growth, specialization, and refinement, we consistently innovate.
and exceed expectations, forging prosperous partnerships with our customers. We are dedicated to the seamless integration of industry and trade, with a steadfast commitment to prioritizing customer satisfaction.
1. How can I purchase your products?
A: Simply share your unique design or concept-whether through drawings, sketches, or detailed specifications-and we will tailor the product to meet your exact requirements. Our expert team provides guidance throughout the entire process, from design confirmation to
final production, ensuring a seamless and personalized experience.
2. What is the expected delivery timeline?
A: Delivery timelines vary based on order complexity and volume. As a standard, we fulfill orders within 7-20 days after receiving final
design approval and deposit payment, balancing efficiency with our uncompromising commitment to quality.
3. What shipping options are available?
A: Our preferred method of shipping is via ocean freight in standardized containers, offering cost-effective bulk transportation.
For urgent shipments, expedited options such as air freight or courier services are available upon request.
4. How is product installation managed?
A: We provide comprehensive support through detailed, step-by-step installation manuals available in PDF/printed formats and video tutorials for clear guidance.
B: For additional support, optional on-site technical assistance is available. Our engineers can assist with installation, though buyers are responsible for all associated costs, including visa, travel, accommodation, and labor fees.
5. How is product quality assured?
A: Quality assurance is paramount. We implement multi-stage inspections throughout production-covering raw materials, assembly, and finishing.
We conduct rigorous pre-shipment testing to ensure 100% compliance with industry standards. Additionally, we provide certifications and quality guarantees tailored to meet your market's specific requirements.
6. What are your accepted payment terms?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure consists of a 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on the order size, ensuring flexibility and convenience for our valued customers.
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