Nestled on the picturesque Xiamen Island in the heart of Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is a beacon of innovation and sustainability. Our company is dedicated to pioneering the future of green architecture through the development and advancement of eco-friendly color steel metal structures. With a steadfast commitment to promoting and popularizing energy-efficient light steel structural buildings, we proudly embrace our role as leaders in the green revolution.
Our dedication to the research, development, promotion, and application of energy-saving light steel structural building products is unwavering. Guided by the core business principle of 'developing the market with quality and winning customers with integrity,' we have integrated cutting-edge domestic production technologies and state-of-the-art equipment. Our esteemed construction team, composed of seasoned designers, engineers, and experts with extensive industry experience, ensures superior product quality and the upholding of our corporate reputation. Through modern business management strategies, we continuously attract and nurture talent, presenting unmatched craftsmanship, innovative technologies, a robust quality assurance system, and impeccable after-sales service to our valued clients. 'Integrity' is our cornerstone, 'technological innovation' fuels our spirit, and 'harmonious development and eternal integrity' are our guiding purposes. With the vision to grow bigger, stronger, more specialized, and more refined, we relentlessly pursue innovation and excellence.
Together with our esteemed customers, we strive to innovate and surpass expectations, fostering economic prosperity through industry and trade integration. Our unwavering commitment to customer-centric service is at the heart of our mission, ensuring that we contribute meaningfully to our clients' success.
1. How do I purchase your products?
A: Simply share your vision or concept with us-be it drawings, sketches, or specifications-and we will craft a product tailored to your needs. Our dedicated team will expertly guide you through each step of the process, from the initial design confirmation to
the final stages of production, ensuring a seamless and satisfying experience.
2. What is the typical delivery time?
A: The delivery timeline is contingent upon the complexity and volume of your order. Generally, we endeavor to fulfill orders within 7-20 days following the final
design approval and receipt of deposit payment. We are committed to executing each order with unparalleled efficiency while maintaining the highest quality standards.
3. What shipping methods do you offer?
A: Our primary method of shipping is ocean freight, utilizing standardized containers for economical bulk transportation.
For those requiring expedited delivery, options such as air freight or courier services are available upon request to meet urgent needs.
4. How do I install the product?
A: We equip you with comprehensive support by providing: Detailed, step-by-step installation manuals available in both PDF and printed formats, and insightful video tutorials for visual guidance.
B: Additionally, for those who seek extra assistance, we offer optional on-site technical support. Our skilled engineers are available to assist with installation; however, all associated expenses including visa, travel, accommodation, and labor fees will be the responsibility of the buyer.
5. How do you ensure product quality?
A: At the core of our ethos, quality is paramount. We implement a rigorous approach that includes: Multi-stage inspections throughout the production process, encompassing raw materials, assembly, and finishing.
Thorough pre-shipment testing to guarantee absolute compliance with the highest standards. Certifications and quality guarantees are meticulously tailored to align with your specific market requirements.
6. What payment terms do you accept?
A: We offer flexible payment options, accepting T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is as follows: A 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on the order size, ensuring a smooth and adaptable transaction process.
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