Nestled on the enchanting Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation in green metal structural products. Our unwavering commitment to pioneering and popularizing eco-friendly, energy-saving light steel structural buildings defines our mission. We focus on crafting sustainable solutions for a greener tomorrow.
We are dedicated to the innovation, promotion, and application of energy-efficient light steel structural building products. By embracing the principle of 'developing the market with quality and winning customers with integrity,' we seamlessly integrate advanced domestic production technology and equipment. Our construction team, comprising seasoned professional designers and engineers, is committed to excellence. With a strong emphasis on quality and corporate reputation, we adopt modern management practices, continuously welcoming new talent to elevate our craftsmanship. This ensures our technological innovations, quality assurance systems, and impeccable after-sales services delight our customers. Integrity is the cornerstone of our foundation, technological innovation fuels our spirit, and harmonious development with eternal integrity defines our purpose. Driven by a vision of growth, specialization, and refinement, we innovate and transcend boundaries.
together with our valued customers, paving the way for economic prosperity. Our holistic approach unites industry and trade, ensuring customer-centric service that truly puts clients first and foremost.
1. How do I purchase your products?
A: Begin by sharing your design or concept, whether it's detailed drawings, sketches, or specific specifications. We will tailor our product to align perfectly with your requirements. Our expert team will provide guidance at every step, from design confirmation to
the final production stage, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines vary based on the complexity and volume of the order. Typically, orders are completed within 7-20 days following the final
design approval and deposit payment. We prioritize swift delivery while maintaining our hallmark quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight using standardized containers, offering a cost-efficient solution for bulk transportation.
For urgent orders, expedited shipping options such as air freight or courier services are available upon request to meet your needs.
4. How do I install the product?
A: We provide comprehensive support including: Detailed, step-by-step installation manuals available in PDF and printed formats, and video tutorials for visual guidance.
B: Optional on-site technical support is also available. Our skilled engineers can assist with installation, though buyers are responsible for all associated costs such as visa, travel, accommodation, and labor fees.
5. How do you ensure product quality?
A: Quality is our utmost priority. Our rigorous protocols include: Multi-stage inspections throughout the production process, covering raw materials, assembly, and finishing.
Thorough pre-shipment testing to guarantee 100% compliance with standards. We also provide certifications and quality guarantees tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit) as payment methods. Our payment structure is as follows: A 30% deposit is required to initiate production, with the remaining 70% balance due before shipment or installation. Terms can be negotiated based on the size of the order.
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