Nestled in the picturesque Xiamen Island of Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our company is devoted to the pioneering research and development of eco-friendly color steel metal structural products. We proudly champion the cause of advancing and advocating for green and energy-efficient light steel structural buildings as our core mission.
At the heart of our operations lies an unwavering commitment to the advancement, promotion, research, and practical application of energy-saving light steel structural building products. True to our business ethos of 'developing the market with quality and winning customers with integrity,' we fully integrate cutting-edge domestic production technology and equipment. Our seasoned construction team, comprised of expert designers, engineers, and professionals with years of experience, is dedicated to delivering excellence. We emphasize product quality and uphold our corporate reputation through modern management models that consistently bring in new talent. Our exquisite craftsmanship, innovative technologies, a robust quality assurance system, and impeccable after-sales service cater to our customers' every need, crafting products of the highest caliber. We stand firm on 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development, eternal integrity' as our corporate mission. Driven by the ambition of becoming bigger, stronger, more specialized, and more refined, we continuously innovate and excel.
We collaborate closely with our customers, striving for shared success and economic prosperity. We genuinely achieve an industry-trade integration, with a steadfast commitment to prioritize serving our customers first.
1. How do I purchase your products?
A: To embark on your journey with us, simply present your design or concept-be it drawings, sketches, or detailed specifications-and we will tailor the product to your unique requirements. Our dedicated team will guide you seamlessly from design confirmation through to
final production, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Delivery timelines are influenced by the complexity and size of your order. Typically, you can expect order fulfillment within a span of 7-20 days following the final
design approval and deposit payment. We strive to balance promptness with uncompromising quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight using standardized containers, designed to offer cost-effective solutions for bulk transportation.
For time-sensitive orders, we also offer expedited options such as air freight or courier services, available upon request.
4. How do I install the product?
A: We provide comprehensive resources including: Detailed step-by-step installation manuals (available in PDF or printed formats), and Video tutorials for visual guidance to ensure a smooth installation process.
B: Additionally, optional on-site technical support is available: Our expert engineers can assist with installation, though please note that associated costs such as visa, travel, accommodation, and labor fees will be the responsibility of the buyer.
5. How do you ensure product quality?
A: We place quality at the forefront of our priorities, employing: Multi-stage inspections throughout production, encompassing raw materials, assembly, and finishing stages.
Rigorous pre-shipment testing is conducted to ensure 100% compliance with industry standards. We provide certifications and quality guarantees tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: Our flexible payment options include T/T (bank transfer) and L/C (Letter of Credit). Payment terms are structured as follows: A 30% deposit is required to initiate production, with the remaining 70% balance due before shipment or installation. Terms can be negotiated based on the size of the order.
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