Xiamen Lan'en International Import and Export Co., Ltd. is nestled on the picturesque Xiamen Island in Fujian, China. Our esteemed company is at the forefront of pioneering green color steel metal structural products. We are deeply committed to advancing and advocating for eco-friendly and energy-efficient light steel structural buildings, making it our mission to lead this transformative movement.
Our dedication lies in innovating, promoting, and researching energy-saving light steel structural building products. Upholding the principle of 'developing the market with quality and winning customers with integrity,' we pride ourselves on integrating advanced domestic production technology and equipment. Our construction team boasts numerous professional designers and engineers with extensive years of experience. While focusing on superior product quality and corporate reputation, we employ modern business management models to continually attract talents, ensuring the presentation of exquisite craftsmanship, technological advancements, a robust quality assurance system, and impeccable after-sales service. We stand firm on the foundation of 'integrity,' driven by 'technological innovation' as our corporate spirit, and 'harmonious development, eternal integrity' as our corporate purpose. With an unwavering belief in becoming bigger, stronger, more specialized, and more refined, we are committed to innovation.
We endeavor to excel and partner with our customers to foster economic prosperity. We aim to seamlessly integrate industry and trade, devoted to prioritizing our customers' needs, ensuring their satisfaction and success.
1. How do I purchase your products?
A: Share your vision or design (e.g., drawings, sketches, specifications), and we will meticulously tailor the product to fulfill your needs. Our team will be with you every step of the way, from design confirmation to
final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines depend on the complexity and volume of the order. Typically, orders are completed within 7-20 days after
final design approval and deposit payment. We strive for efficiency while upholding the highest quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is cost-effective bulk ocean freight in standardized containers.
For urgent orders, expedited options such as air freight or courier services can be arranged upon request.
4. How do I install the product?
A: We offer: Comprehensive step-by-step installation manuals (in PDF/printed form) and video tutorials for visual assistance.
B: Optional on-site technical support is available: Our engineers can assist with installation, though all related costs (visa, travel, accommodation, and labor fees) are to be borne by the buyer.
5. How do you ensure product quality?
A: We prioritize quality above all. Our stringent quality control includes multi-stage inspections during production (covering raw materials, assembly, and finishing stages).
We conduct rigorous pre-shipment testing to guarantee full compliance with standards. Certifications and quality guarantees are customized to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfers) and L/C (Letter of Credit). Payment terms are structured as follows: A 30% deposit to commence production and the remaining 70% balance is due before shipment or installation. Terms are negotiable based on the order size.
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