Xiamen Lan'en International Import and Export Company is situated in the picturesque Xiamen Island, nestled within Fujian, China. Our enterprise is dedicated to pioneering the research and development of eco-friendly steel metal structural products. We proudly uphold our mission of advancing and popularizing sustainable, energy-efficient light steel structural buildings.
Committed wholeheartedly to the growth, promotion, research, and practical application of energy-conserving light steel structural building products, we adhere to our business philosophy: "Developing the market through superior quality and earning customer trust with unwavering integrity." By seamlessly integrating cutting-edge domestic production technology and equipment, we boast a construction team enriched with multiple professional designers, engineers, and a wealth of construction experience. While prioritizing product quality and corporate reputation, our modern business management models consistently attract exceptional talent. We offer exquisite craftsmanship, innovative technology, comprehensive quality assurance, and impeccable after-sales service, crafting high-caliber products for our clientele. Our foundational values of "integrity," "technological innovation," and our corporate purpose of "harmonious development, eternal integrity" drive us. With the vision of becoming larger, stronger, more specialized, and refined, we innovate.
and surpass industry standards, working hand-in-hand with our customers to foster economic prosperity. We genuinely realize the seamless integration of industry and trade, remaining resolutely committed to prioritizing our customers' needs first and foremost.
1. How do I purchase your products?
A: To acquire our products, simply share your design or concept, whether through drawings, sketches, or detailed specifications. We will customize the product to meet your unique requirements. Our dedicated team will guide you,
ensuring a seamless journey from design confirmation to final production.
2. What is the typical delivery time?
A: The delivery timeline varies based on the complexity and volume of your order. Typically, orders are completed within a span of 7-20 days following the approval of the final design and the receipt of deposit payment. We prioritize efficiency,
while maintaining unparalleled quality standards.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight, shipping products in standardized containers to facilitate cost-effective bulk transportation.
For urgent requirements, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive support through: Detailed step-by-step installation manuals available in PDF format or printed versions, as well as video tutorials for visual assistance.
B: Optional on-site technical support is also available-our expert engineers can assist with installation. However, the buyer is responsible for covering all associated costs, including visa, travel, accommodation, and labor fees.
5. How do you ensure product quality?
A: Quality is of utmost importance to us. We implement a rigorous quality assurance process that includes multi-stage inspections during production, covering raw materials, assembly, and finishing stages.
We conduct thorough pre-shipment testing to ensure 100% compliance with set standards, offering certifications and quality guarantees tailored to meet the specific demands of your market.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). The payment structure is as follows: a 30% deposit is required to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on order size.
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