Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and commitment to green building practices. Our esteemed enterprise is dedicated to the pioneering research and development of eco-friendly steel metal structural products. We proudly champion the advancement and widespread adoption of energy-efficient light steel structural buildings, ensuring a sustainable future as our paramount responsibility.
At the heart of our operations lies a steadfast dedication to the evolution, promotion, and practical application of energy-saving light steel structural building products. Guided by our unwavering business principle of "developing the market with quality and winning customers with integrity," we are resolute in our mission. We harness cutting-edge domestic production technologies and equipment, complemented by a highly skilled construction team that boasts numerous professional designers and engineers with years of invaluable experience. Our focus on product excellence and corporate esteem is matched by modern business management practices, continually attracting top-tier talent. We proudly offer refined craftsmanship, embrace technological innovation, and deliver a robust quality assurance system alongside unparalleled after-sales support. Our foundation is built on "integrity," with "technological innovation" as our corporate spirit and "harmonious development and eternal integrity" as our guiding purpose. Our vision is to grow bigger, stronger, more specialized, and more refined, ensuring continuous innovation.
Our ambition is to surpass expectations, fostering mutual growth and economic prosperity alongside our valued customers. We seamlessly integrate industry and trade, dedicated to prioritizing customer service and satisfaction above all.
1. How do I purchase your products?
A: To purchase our products, begin by sharing your design or concept, whether through drawings, sketches, or detailed specifications. We customize the product to fit your exact needs. Our expert team will guide you through every step, from the initial design confirmation right through to
the final stages of production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery time varies based on the complexity and volume of your order. Typically, we fulfill orders within 7-20 days following final
design approval and deposit payment. Our commitment to efficiency does not compromise on the quality of our products.
3. What shipping methods do you offer?
A: Our preferred method is ocean freight in standardized containers, offering a cost-effective solution for bulk transportation.
For urgent orders, expedited shipping options such as air freight or courier services are available upon request to meet your demands.
4. How do I install the product?
A: We provide comprehensive support with: Detailed, step-by-step installation manuals available in PDF or printed format, as well as video tutorials for
visual guidance. B: Optional on-site technical support is available-our expert engineers can assist with installation. Please note, all associated costs, including visa, travel, accommodation, and labor fees, will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality assurance is paramount to us. Our robust process includes: Multi-stage inspections throughout production, encompassing raw materials, assembly, and finishing phases.
Thorough pre-shipment testing guarantees 100% compliance with industry standards. We tailor certifications and quality guarantees to suit your market needs, ensuring confidence in every product.
6. What payment terms do you accept?
A: We provide flexible payment options such as T/T (bank transfer) and L/C (Letter of Credit). Our structured payment terms include: A 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on order size, offering flexibility to meet your financial preferences.
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