Nestled on the enchanting Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is a beacon of innovation in the realm of green color steel metal structural products. Our relentless pursuit lies in the research and development of eco-friendly, energy-efficient light steel structural buildings. We proudly shoulder the responsibility of advancing and popularizing these green architectural solutions.
Our unwavering dedication is towards the evolution, promotion, research, and application of energy-conserving light steel structural building products. Embracing the tenet of 'developing the market with quality and winning customers with integrity,' we have seamlessly integrated cutting-edge domestic production technologies and equipment. Our esteemed construction team, comprising skilled designers and engineers with years of hands-on experience, ensures excellence in every project. While we prioritize product quality and uphold our corporate reputation, our modern business management ethos is rooted in welcoming exceptional talent. This commitment is manifested through exquisite craftsmanship, technological innovation, a robust quality assurance system, and impeccable after-sales service. 'Integrity' is our foundational stone, 'technological innovation' our corporate spirit, and 'harmonious development, eternal integrity' our purpose. With the vision to expand, specialize, and refine, we continuously push the boundaries of innovation.
In partnership with our clients, we strive to transcend limits and cultivate economic prosperity, achieving a seamless synergy between industry and trade. Our dedication to customer-first service is unwavering.
1. How do I purchase your products?
A: Simply convey your design vision or concept, whether it's through drawings, sketches, or specifications, and we will tailor the product to perfectly align with your expectations. Our dedicated team will guide you seamlessly through every step, from design confirmation to
final production, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Our delivery timeline hinges on the complexity and volume of your order. Typically, we fulfill orders within a span of 7-20 days post final
design approval and deposit payment. We emphasize rapid delivery while steadfastly maintaining the highest standards of quality.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight, employing standardized containers to ensure cost-efficient bulk transportation.
For time-sensitive orders, we offer expedited options such as air freight or courier services, upon request.
4. How do I install the product?
A: We equip you with comprehensive resources, including detailed step-by-step installation manuals (available in PDF or print) and video tutorials for clear, visual guidance.
B: Additionally, we offer optional on-site technical support. Our engineers are available to assist with installation, though the buyer is responsible for all associated expenses, including visa, travel, accommodation, and labor fees.
5. How do you ensure product quality?
A: Quality is paramount to us. Our rigorous approach includes multi-stage inspections throughout production phases (from raw material procurement to assembly and finishing).
We conduct stringent pre-shipment testing to guarantee full compliance with agreed standards. Our certifications and quality guarantees are meticulously tailored to meet your specific market needs.
6. What payment terms do you accept?
A: We accept payments through T/T (bank transfer) and L/C (Letter of Credit). Our payment structure requires a 30% deposit to commence production, with the remaining 70% due prior to shipment or installation. Terms can be negotiated based on the order size to better suit your needs.
){kind=link}