Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Company is a beacon of innovation. Our company is passionately dedicated to the research and development of sustainable green color steel metal structural products. We are committed to advancing and advocating for the adoption of eco-friendly, energy-efficient, light steel structural buildings as part of our core mission.
We pride ourselves on our unwavering dedication to the development, promotion, research, and application of energy-saving light steel structural building products. Firmly rooted in the business ethos of 'developing the market with quality and winning customers with integrity,' we seamlessly integrate advanced domestic production technology and equipment. Our accomplished team of professional designers and engineers, with years of construction expertise, reflects our commitment to excellence. By prioritizing product quality and corporate reputation, we embrace modern business management models that attract top-tier talent, showcasing our exquisite craftsmanship and technological innovation. Our robust quality assurance system and impeccable after-sales service ensure customer satisfaction. We stand on 'integrity' as our cornerstone, embody 'technological innovation' as our corporate spirit, and embrace 'harmonious development, eternal integrity' as our purpose. Driven by a vision to grow bigger, stronger, more specialized, and refined, we are committed to innovation and collaboration with our clients to achieve economic prosperity. Truly integrating industry and trade, we place customers first at the heart of our mission.
Join us as we innovate, surpass, and collaborate with our valued customers to cultivate economic prosperity. We achieve genuine integration of industry and trade, with an unwavering commitment to prioritize customer satisfaction above all.
1. How do I purchase your products?
A: Share your design or concept with us, whether it's a drawing, sketch, or specification, and we will tailor the product to meet your specifications. Our expert team will guide you seamlessly from design confirmation to
the final production, ensuring a hassle-free experience.
2. What is the typical delivery time?
A: Delivery time is contingent upon the complexity and volume of your order. Typically, orders are fulfilled within 7-20 days following final
design approval and deposit payment. We prioritize efficiency without compromising quality.
3. What shipping methods do you offer?
A: Our primary shipping method is via ocean freight in standardized containers, optimizing cost-effectiveness for bulk transportation.
For urgent orders, we offer expedited options such as air freight or courier services upon request.
4. How do I install the product?
A: We provide comprehensive support with detailed step-by-step installation manuals (available in PDF/printed form) and video tutorials for visual guidance.
B: For those seeking additional assistance, optional on-site technical support is available. Our engineers can support installation, with all related costs (visa, travel, accommodation, and labor fees) borne by the buyer.
5. How do you ensure product quality?
A: Quality is paramount. We implement rigorous multi-stage inspections at every production phase (from raw materials to assembly and finishing).
Our stringent pre-shipment testing guarantees 100% compliance with standards. Certifications and quality guarantees are customized to meet your market's requirements.
6. What payment terms do you accept?
A: We offer flexible payment options, including T/T (bank transfer) and L/C (Letter of Credit). The payment structure is arranged as follows: a 30% deposit to commence production and a 70% balance payable before shipment or installation (terms negotiable based on order size).
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