Xiamen Lan'en International Import and Export Co., Ltd. is beautifully located on the picturesque Xiamen Island in Fujian, China. Our company is passionately dedicated to advancing the research and development of eco-friendly color steel metal structural products. We pride ourselves on our unwavering commitment to championing and popularizing green, energy-efficient light steel structural buildings. It is our steadfast responsibility to lead this revolution in sustainable construction.
Our mission is driven by the relentless pursuit of excellence in developing, promoting, researching, and applying energy-saving light steel structural building products. We earnestly adhere to the business principle of 'developing the market with quality and winning customers with integrity.' By integrating advanced domestic production technology and equipment, we boast a construction team comprised of multiple professional designers, engineers, and experts with years of construction experience. With an intense focus on product quality and corporate reputation, our modern business management models continuously attract top talents. We present our esteemed customers with exquisite craftsmanship, technological innovation, a comprehensive quality assurance system, and impeccable after-sales service. Anchored in 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development, eternal integrity' as our purpose, we are driven by the belief to grow bigger, stronger, more specialized, and more refined. Innovation is our daily pursuit.
Exceeding expectations and working collaboratively with our customers to foster economic prosperity is our goal. We are truly realizing the seamless integration of industry and trade, with a resolute commitment to prioritizing customer service above all else.
1. How do I purchase your products?
A: Simply provide your design or concept, such as drawings, sketches, or specifications, and we will tailor the product to perfectly align with your requirements. Our expert team will guide you seamlessly through each step, from design confirmation to
the final production phase, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Delivery time varies depending on order complexity and volume. Generally, orders are skillfully fulfilled within 7-20 days from the date of final
design approval and deposit payment. We prioritize efficiency while ensuring the highest quality standards.
3. What shipping methods do you offer?
A: We predominantly ship products via ocean freight in standardized containers, offering a cost-effective solution for bulk transportation.
For urgent orders, expedited options like air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive resources, including detailed step-by-step installation manuals (available in PDF or printed form) and video tutorials for visual guidance.
B: Optional on-site technical support is available: Our engineers can assist with installation; however, all associated costs, including visa, travel, accommodation, and labor fees, must be covered by the buyer.
5. How do you ensure product quality?
A: Quality is our utmost priority. We execute multi-stage inspections during production, covering every aspect from raw materials to assembly and finishing.
We conduct rigorous pre-shipment testing to guarantee 100% compliance with standards. We offer certifications and quality guarantees customized to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment terms are structured as follows: A 30% deposit is required to commence production, and the remaining 70% balance is due prior to shipment or installation (terms may be negotiable based on order size).
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