Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is dedicated to the avant-garde development of eco-friendly color steel metal structural products. Our unwavering commitment is to advance and popularize energy-efficient light steel structural buildings, a responsibility we uphold with pride.
We are passionately devoted to the innovation, promotion, research, and application of energy-efficient light steel structural building solutions. Upholding our business ethos of 'conquering markets with excellence and earning customer trust through integrity,' we have seamlessly integrated cutting-edge domestic production technology and equipment. Our construction team boasts a rich tapestry of professional designers, engineers, and extensive experience. While we place paramount importance on product quality and corporate reputation, our progressive management strategies focus on recruiting top talents, showcasing unrivaled craftsmanship, innovative technological solutions, a rigorous quality assurance system, and unmatched after-sales service. We anchor our values in 'integrity,' embrace 'technological innovation' as our corporate spirit, and aspire for 'harmonious development and eternal integrity' as our purpose. Driven by the ambition to grow bigger, stronger, more specialized, and refined, we innovate and surpass all expectations.
We partner with our customers, striving together to foster economic prosperity and genuinely realize the seamless interweaving of industry and trade, all while prioritizing customer-first service.
1. How do I purchase your products?
A: Simply share your design or concept (whether through drawings, sketches, or specifications), and we will meticulously customize the product to meet your needs. Our dedicated team will guide you from the initial design confirmation through to
the final stages of production, ensuring every detail aligns with your vision.
2. What is the typical delivery time?
A: Delivery timelines vary based on the complexity and volume of your order. Generally, orders are completed within a swift 7-20 days following the final
design approval and deposit payment. We prioritize efficiency and excellence in quality.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight in standardized containers, ensuring cost-efficient bulk transportation.
For urgent needs, expedited options like air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive resources: Detailed step-by-step installation manuals (PDF/printed) and video tutorials for visual guidance.
B: Optional on-site technical support is available, where our engineers can assist with installation. Note that all associated costs (visa, travel, accommodation, and labor fees) are the buyer's responsibility.
5. How do you ensure product quality?
A: Ensuring top-tier quality is our foremost priority. We enforce: Multiple inspection stages during production, covering raw materials, assembly, and finishing.
Intensive pre-shipment testing guarantees 100% compliance with standards. We provide certifications and quality assurances tailored to your market needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). The payment structure is: 30% deposit to commence production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on the scale of the order.
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