Xiamen Lan'en International Import and Export Co., Ltd. is gracefully nestled on the enchanting Xiamen Island in Fujian, China. Our esteemed company is at the forefront of innovation, specializing in the research and development of eco-friendly color steel metal structural products. We proudly embrace our mission to advance and promote green, energy-efficient light steel structural buildings, driving a sustainable future.
Our dedication lies in the pioneering development, promotion, research, and application of energy-efficient light steel structural building solutions. Guided by the core business philosophy of "expanding the market with quality and securing customer trust through integrity," we seamlessly integrate cutting-edge domestic production technology and equipment. Backed by a team of highly skilled designers, engineers, and seasoned construction experts, we emphasize unparalleled product quality and corporate prestige. Our modern business management continually attracts talent, showcasing exquisite craftsmanship, technological breakthroughs, a robust quality assurance system, and impeccable after-sales service. We stand on the pillars of 'integrity' as our foundation, 'technological innovation' as our spirit, and 'harmonious, sustainable development' as our purpose. Driven by the ambition to grow bigger, stronger, and more refined, we innovate,
outshine, and forge a path to prosperity alongside our valued clients, realizing the seamless integration of industry and trade, with a steadfast commitment to prioritizing customer service above all else.
1. How do I purchase your products?
A: Share your unique designs or concepts, be it drawings, sketches, or specifications, and we will tailor the product to meet your desires. Our expert team will guide you through every step of the journey-from design confirmation to
the final production phase.
2. What is the typical delivery time?
A: Delivery timelines vary based on the complexity and volume of orders. Generally, we fulfill orders within 7-20 days following design approval and deposit payment, ensuring a balance of efficiency and quality.
design approval and deposit payment. We prioritize efficiency while ensuring quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for cost-effective bulk transport.
Expedited shipping options, such as air freight or courier services, are available upon request for time-sensitive orders.
4. How do I install the product?
A: We equip you with comprehensive installation support, including detailed step-by-step manuals (available in PDF/printed format) and video tutorials for visual guidance.
B: Optional on-site technical support is available: Our skilled engineers can assist with installation, with all related costs, including visa, travel, accommodation, and labor fees, covered by the buyer.
5. How do you ensure product quality?
A: Our commitment to quality is unwavering. We execute rigorous multi-stage inspections throughout the production process, from the raw materials stage to assembly and finishing touches.
Thorough pre-shipment testing guarantees 100% compliance with standards. We supply certifications and quality guarantees tailored to meet the requirements of your market.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure includes: A 30% deposit to initiate production and the remaining 70% balance prior to shipment or installation, with terms negotiable based on order magnitude.
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