Xiamen Lan'en International Import and Export Co., Ltd. is nestled on the picturesque Xiamen Island in Fujian, China. Our esteemed company is at the forefront of pioneering green color steel metal structural products. We are passionately committed to advancing and fostering the adoption of eco-friendly, energy-efficient light steel structural buildings, taking this as our core mission.
Our unwavering dedication lies in the progressive development, promotion, research, and application of energy-saving light steel structural building products. Upholding our business ethos of 'capturing the market through superior quality and winning over clients with integrity', we seamlessly integrate cutting-edge domestic production technology and equipment. Our construction division boasts a team of skilled professional designers and seasoned engineers, enriched with years of construction expertise. We place a strong emphasis on product excellence and corporate integrity, while implementing modern business management models that continuously attract talent. This results in outstanding craftsmanship, technological advancements, a robust quality assurance system, and impeccable after-sales service. Our foundational principles are 'integrity', our driving force is 'technological innovation', and our ultimate goal is 'harmonious growth and perpetual integrity'. With the aspiration to become larger, more robust, specialized, and refined, we consistently push boundaries and innovate.
We strive to exceed expectations and collaborate closely with our clients to mutually cultivate and achieve economic prosperity. We are committed to truly integrating industry and trade, with a primary focus on delivering exceptional service to our customers.
1. How do I purchase your products?
A: Share your creative vision or concept, whether through drawings, sketches, or detailed specifications, and we will tailor the product to perfectly match your needs. Our expert team will support you every step of the way, from design confirmation to
the final stages of production.
2. What is the typical delivery time?
A: Delivery timelines are influenced by the complexity and volume of the order. Typically, orders are completed within 7-20 days following final
design approval and receipt of the deposit. We diligently prioritize efficiency while maintaining the highest standards of quality.
3. What shipping methods do you offer?
A: The majority of our products are shipped via ocean freight in standardized containers, providing cost-effective solutions for bulk transportation.
We also offer expedited shipping options, such as air freight or courier services, available upon request for urgent orders.
4. How do I install the product?
A: We offer: Comprehensive step-by-step installation manuals (provided in PDF or printed format) and immersive video tutorials for visual guidance.
B: Optional on-site technical support: Our engineers can assist with installation; however, all related expenses (visa, travel, accommodation, and labor fees) are to be covered by the buyer.
5. How do you ensure product quality?
A: Ensuring quality is our utmost priority. Our process includes: Thorough multi-stage inspections throughout production (from raw materials to assembly and finishing).
Comprehensive pre-shipment testing to guarantee 100% compliance with standards. We provide certifications and quality guarantees tailored to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is as follows: a 30% deposit is required to initiate production, with the remaining 70% balance due prior to shipment or installation (terms are negotiable based on the size of the order).
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