Xiamen Lan'en International Import and Export Co., Ltd. is proudly situated on the enchanting Xiamen Island, nestled in the vibrant region of Fujian, China. With a steadfast focus on innovation, our company is dedicated to the advancement of eco-friendly color steel metal structural products. We are committed to the noble goal of revolutionizing and popularizing green and energy-efficient light steel structural buildings, fully embracing our responsibility as a leader in promoting sustainable development.
Our dedication to the realm of energy-efficient light steel structural building products is unwavering. We adhere to the business ethos of "developing the market with quality and winning customers with integrity". By embracing the most advanced domestic production technology and equipment, we have assembled a formidable construction team comprising expert designers, seasoned engineers, and years of construction mastery. Our modern business management models prioritize product excellence and unwavering corporate reputation. We continuously attract top talents, offering exquisite craftsmanship and pioneering technological innovations. With a robust quality assurance system and impeccable after-sales service, we craft products of unparalleled quality. Our core values center around "integrity", "technological innovation", and "harmonious development with eternal integrity". With an unyielding belief in growing bigger, stronger, more specialized, and refined, we are committed to innovation and excellence.
We strive to exceed expectations, collaborating with our customers to foster economic prosperity. Our vision is to achieve seamless integration of industry and trade, with a relentless focus on serving our customers with utmost priority.
1. How do I purchase your products?
A: Kindly provide us with your design inspiration or concept, be it drawings, sketches, or detailed specifications. We offer bespoke customization to perfectly align with your requirements. From the initial design confirmation to
the final production stage, our expert team will guide you every step of the way, ensuring a smooth and tailored experience.
2. What is the typical delivery time?
A: Our delivery timeframe is influenced by the complexity and volume of the order. Typically, we fulfill orders within a 7-20 day window following final
design approval and receipt of deposit payment. Our commitment to efficiency is matched by our dedication to quality assurance.
3. What shipping methods do you offer?
A: For cost-effective bulk transportation, we primarily utilize ocean freight in standardized containers, ensuring safe and reliable delivery.
For urgent orders, expedited options such as air freight or courier services are available upon request to meet your needs swiftly.
4. How do I install the product?
A: We offer comprehensive support with: Detailed installation manuals available in both PDF and printed formats, along with video tutorials for clear and
helpful visual guidance. B: Optional on-site technical support is also available: Our skilled engineers can assist with installation, with all associated costs such as visa, travel, accommodation, and labor fees being the responsibility of the buyer.
5. How do you ensure product quality?
A: Maintaining impeccable quality is our utmost priority. We conduct: Rigorous multi-stage inspections throughout the production process, from raw materials to final assembly and finishing.
Stringent pre-shipment testing ensures 100% compliance with industry standards. Our certifications and quality guarantees are meticulously tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: We conveniently accept T/T (bank transfer) and L/C (Letter of Credit) as payment options. The payment structure includes a 30% deposit to initiate production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on order size to best accommodate your financial planning.
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