Xiamen Lan'en International Import and Export Company is strategically located on the picturesque Xiamen Island in Fujian, China. Our enterprise is passionately dedicated to the innovation and advancement of eco-friendly color steel metal structural products. We proudly shoulder the responsibility of promoting and popularizing green, energy-efficient light steel structural buildings.
We are unwavering in our commitment to the development, promotion, research, and application of energy-saving light steel structural building products. Guided by the unwavering principle of "developing the market with quality and winning customers with integrity," we enthusiastically introduce cutting-edge domestic production technology and equipment. Our construction team is a blend of highly skilled professional designers, engineers, and seasoned construction veterans. While prioritizing remarkable product quality and impeccable corporate reputation, we employ modern business management models to continuously attract talent. We showcase exquisite craftsmanship, technological innovation, a robust quality assurance system, and a flawless after-sales service, all to deliver exceptional products. Our foundation is built on "integrity," our corporate spirit is "technological innovation," and our purpose is "harmonious development and eternal integrity." With a steadfast belief in growing bigger, stronger, more specialized, and more refined, we innovate
and exceed expectations, collaborating with our valued customers to generate economic prosperity. We truly integrate industry and trade, devoted to prioritizing customer service.
1. How do I purchase your products?
A: Simply share your design or concept, such as drawings, sketches, or specifications, and we will meticulously customize the product to meet your specific requirements. Our dedicated team will expertly guide you through the seamless process, from design confirmation to
final production, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Delivery time varies depending on the order's complexity and volume. Typically, orders are expertly fulfilled within 7-20 days after final
design approval and deposit payment. We prioritize efficiency while steadfastly ensuring superior quality.
3. What shipping methods do you offer?
A: We predominantly ship products via ocean freight in standardized containers, offering a cost-effective solution for bulk transportation. However,
expedited options, such as air freight or courier, are available upon request for urgent orders demanding swift delivery.
4. How do I install the product?
A: We provide comprehensive assistance with detailed, step-by-step installation manuals (available in PDF/printed formats) and engaging video tutorials for visual guidance.
B: For a more hands-on approach, optional on-site technical support is available. Our engineers can assist with installation, though all associated costs (visa, travel, accommodation, and labor fees) are kindly covered by the buyer.
5. How do you ensure product quality?
A: Quality is our utmost priority. We implement rigorous multi-stage inspections throughout production, encompassing raw materials, assembly, and finishing.
In addition, we conduct exhaustive pre-shipment testing to ensure full compliance with standards. Certifications and quality guarantees are meticulously tailored to meet your market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is as follows: a 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on the order size, offering flexibility to our valued clients.
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