Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is devoted to pioneering the development of eco-friendly color steel metal structural products. With a steadfast commitment to advancing and promoting sustainable and energy-efficient light steel structural buildings, our company is at the forefront of green innovation.
We are passionately dedicated to the evolution, research, and advocacy of energy-saving light steel structural building products. Upholding our core values of 'developing the market with quality and winning customers with integrity,' we have seamlessly integrated advanced domestic production technology and equipment. Our seasoned construction team, comprising expert designers and engineers, boasts extensive experience. By prioritizing product excellence and our esteemed corporate reputation, we leverage cutting-edge business management models to attract top-tier talent. This enables us to deliver meticulous craftsmanship, groundbreaking technological innovation, a robust quality assurance system, and impeccable after-sales service. Our foundational ethos is built on 'integrity,' our corporate spirit embodies 'technological innovation,' and our aim is 'harmonious development with enduring integrity.' Committed to growing larger, stronger, and more specialized, we continuously innovate.
We diligently strive to exceed expectations and collaborate with our clients to foster economic prosperity. Our mission to seamlessly integrate industry and trade reflects our commitment to prioritizing customer satisfaction above all.
1. How do I purchase your products?
A: Share your design or concept with us, whether through drawings, sketches, or detailed specifications. We will tailor the product to suit your needs. Our expert team will guide you throughout the process, from design confirmation right to
the final production stage, ensuring a seamless experience.
2. What is the typical delivery time?
A: The delivery timeline is contingent upon the complexity and scale of your order. Typically, orders are completed within 7-20 days following the finalization of design approval and receipt of deposit payment. We emphasize efficiency while maintaining superior quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight in standardized containers, providing a cost-effective solution for bulk transportation.
For urgent orders, we offer expedited shipping options such as air freight or courier services upon request.
4. How do I install the product?
A: We furnish you with comprehensive resources, including detailed step-by-step installation guides available in both PDF and printed formats, along with informative video tutorials for visual assistance.
B: We also offer optional on-site technical support. Our skilled engineers can assist with the installation process, though all related expenses (including visa, travel, accommodation, and labor fees) will be borne by the buyer.
5. How do you ensure product quality?
A: Quality assurance is our foremost priority. Our stringent quality control measures include multi-stage inspections throughout production, covering raw materials, assembly, and final finishing stages.
We conduct rigorous pre-shipment testing to guarantee 100% compliance with standards, alongside providing certifications and quality assurances tailored to meet your market's requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit) as payment methods. Payment is structured as follows: a 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on order size.
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