Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is a beacon of innovation in green color steel metal structural products. Our commitment is to lead the way in the advancement and adoption of energy-efficient light steel structural buildings, aligning with our mission to foster sustainable development.
Our dedicated pursuit encompasses the research, promotion, and application of energy-saving light steel structural building solutions. Guided by the principle of 'developing the market with quality and winning customers with integrity,' we have embraced cutting-edge domestic production technologies and equipment. Supported by a team of seasoned designers, engineers, and skilled craftsmen with extensive construction experience, we emphasize exceptional product quality and uphold a stellar corporate reputation. We continuously integrate modern business management practices, attract top talents, and offer exquisite craftsmanship, technological innovation, and a robust quality assurance system, complemented by impeccable after-sales service. Rooted in 'integrity,' driven by 'technological innovation,' and committed to 'harmonious development, eternal integrity,' we strive to grow bigger, stronger, and more specialized, constantly pushing the boundaries to innovate and excel.
Together with our customers, we aim to create a brighter future and economic prosperity, truly embodying the seamless fusion of industry and trade, with a customer-first approach at the core of our services.
1. How do I purchase your products?
A: Just share your design or concept with us, be it drawings, sketches, or specifications, and we will tailor the product to match your exact needs. Our expert team guides you smoothly from design confirmation to
final production, ensuring a seamless experience throughout.
2. What is the typical delivery time?
A: Delivery timelines vary based on the complexity and volume of your order. Typically, orders are completed within 7-20 days following final
design approval and receipt of deposit payment. We uphold a commitment to efficiency without compromising on quality.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight for shipping our products in standardized containers, optimizing cost-efficiency for bulk transportation.
For urgent needs, expedited solutions such as air freight or courier services are available upon request.
4. How do I install the product?
A: We offer comprehensive support through: Detailed, step-by-step installation manuals (available in PDF and printed formats), Video tutorials for hands-on visual assistance.
B: Additionally, optional on-site technical support is available; our engineers can assist with the installation process. Please note that all associated costs, including visa, travel, accommodation, and labor fees, will be borne by the buyer.
5. How do you ensure product quality?
A: Our unyielding focus on quality is evidenced by: Multi-stage inspections during various phases of production (from raw materials to assembly and finishing).
Thorough pre-shipment testing to ensure 100% compliance with rigorous standards. Certifications and quality guarantees are customized to meet your specific market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is as follows: A 30% deposit is required to commence production, with the 70% balance due prior to shipment or installation. Terms are negotiable based on the size of the order.
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