Nestled amidst the picturesque landscapes of Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our esteemed company is passionately dedicated to pioneering the research and development of eco-friendly color steel metal structures. With a resolute commitment to advancing and advocating for energy-efficient and sustainable light steel structural buildings, we embrace our responsibility to the environment and our global community.
Our fervent dedication lies in the innovation, promotion, and application of energy-saving light steel structural building products. Guided by the steadfast business principle of 'developing the market with quality and winning customers with integrity,' we seamlessly integrate cutting-edge domestic production technologies and equipment. Our construction team boasts a cadre of highly skilled professional designers and engineers, with extensive years of construction expertise. While our primary focus remains on product excellence and corporate integrity, our modern business management model persistently attracts and showcases exceptional talent, crafting impeccable products through refined craftsmanship, technological advancement, and a robust quality assurance framework. We are unwavering in our commitment to unparalleled after-sales service, enriching customer experiences with the utmost integrity. Driven by the ethos of 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development' as our cherished purpose, we aspire to grow bigger, stronger, and more specialized, continually evolving and innovating.
We strive to exceed expectations and collaborate with our esteemed clients to foster economic growth and prosperity. Our comprehensive integration of industry and trade ensures we prioritize customer satisfaction, steadfastly committed to putting our customers first in every endeavor.
1. How do I purchase your products?
A: We invite you to share your visionary design or concept, be it through drawings, sketches, or detailed specifications. Our expert team will tailor the product to perfectly meet your requirements, guiding you seamlessly from design confirmation through to
the final production stage, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Delivery timelines are influenced by the complexity and volume of your order. Generally, orders are completed and ready for dispatch within 7-20 days following final
design approval and receipt of deposit payment. We are committed to ensuring efficiency while maintaining the highest quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for economical and efficient bulk transportation.
For urgent orders, we offer expedited shipping options such as air freight or courier services upon request.
4. How do I install the product?
A: To ensure a seamless installation process, we provide comprehensive resources: Detailed step-by-step installation manuals (available in PDF and printed formats) and Video tutorials for visual guidance.
B: Additionally, we offer optional on-site technical support. Our experienced engineers are available to assist with installation, provided that all related costs (including visa, travel, accommodation, and labor fees) are borne by the buyer.
5. How do you ensure product quality?
A: Quality assurance is paramount to us. We employ a rigorous, multi-stage inspection process throughout production, encompassing raw material selection, meticulous assembly, and finishing touches.
Comprehensive pre-shipment testing ensures complete compliance with stringent standards. We offer certifications and quality guarantees to meet your specific market needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit) as payment methods. Our structured payment terms consist of a 30% deposit to initiate production, with the remaining 70% balance due prior to shipment or installation. These terms are negotiable based on the size of the order.
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