Situated on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. proudly dedicates itself to the innovation and development of eco-friendly color steel metal structural products. We are committed to driving the adoption of green, energy-efficient light steel structural buildings, making it our mission to lead the way in sustainable construction solutions.
Fully committed to the advancement, promotion, research, and application of energy-saving light steel structural building products, we adhere to a business philosophy centered around quality and integrity. By integrating cutting-edge domestic production technology and equipment, our skilled team of designers and engineers, with extensive construction experience, works diligently to provide exceptional craftsmanship and technological innovation. Our quality assurance system, coupled with exemplary after-sales service, ensures that we deliver outstanding, high-quality products to our customers. We embrace 'integrity' as our core value, 'technological innovation' as our driving spirit, and 'harmonious development, eternal integrity' as our corporate purpose. With the ambition to grow bigger, stronger, more specialized, and refined, we strive for continual innovation.
and exceed expectations, collaborating seamlessly with our clients to foster economic prosperity. By truly integrating industry and trade, we are dedicated to placing our customers' needs first, ensuring satisfaction and success for all.
1. How do I purchase your products?
A: Share your vision with us-whether through detailed drawings, sketches, or specifications-and we will customize our offerings to fulfill your exacting requirements. Our expert team will guide you every step of the way, from design confirmation to
the completion of final production.
2. What is the typical delivery time?
A: Delivery timelines are influenced by the complexity and volume of the order. Generally, fulfillment occurs within 7-20 days after final
design approval and deposit payment. We are committed to efficiency without compromising on quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers to ensure cost-effective transportation of bulk goods.
For urgent orders, expedited options such as air freight or courier services can be arranged upon request.
4. How do I install the product?
A: We offer comprehensive support with detailed, step-by-step installation manuals (available in both PDF and printed formats) along with video tutorials for visual guidance.
B: Additionally, optional on-site technical support is available. Our engineers can provide installation assistance, though all costs related to visa, travel, accommodation, and labor are to be covered by the buyer.
5. How do you ensure product quality?
A: Ensuring quality is our paramount focus. We conduct multi-stage inspections during production, covering raw materials, assembly, and finishing processes.
Comprehensive pre-shipment testing is performed to guarantee full compliance with applicable standards. Certifications and quality guarantees are tailored specifically to meet your market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure includes: A 30% deposit to commence production, followed by a 70% balance due prior to shipment or installation (terms are negotiable based upon order size).
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