Nestled in the picturesque Xiamen Island of Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our dedication lies in the pioneering research and development of eco-friendly, green color steel metal structural products. We hold the mission of advancing and championing the widespread adoption of energy-efficient, light steel structural buildings with utmost pride and responsibility.
Our unwavering commitment to the development, promotion, research, and application of energy-efficient light steel structural building products is at the heart of everything we do. By adhering to our core business ethos of 'developing the market with quality and winning customers with integrity,' we seamlessly integrate sophisticated domestic production technologies and equipment. Our esteemed construction team, comprised of a cadre of seasoned designers, engineers, and veterans in construction, is focused on excellence. By prioritizing product quality and corporate reputation, we embrace modern business management models, continuously attracting top talent. This enables us to deliver exceptional craftsmanship, foster technological innovation, uphold a stringent quality assurance system, and provide impeccable after-sales service. We stand firm on our pillars of 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development and eternal integrity' as our purpose. Driven by our ambition to grow bigger, stronger, more specialized, and more refined, we innovate.
and excel beyond expectations, working hand-in-hand with our valued customers to forge a path towards shared economic prosperity. As a testament to our dedication, we seamlessly integrate industry and trade, placing customer service as our foremost priority.
1. How do I purchase your products?
A: To embark on your journey with us, all you need to do is share your unique design or concept, be it drawings, sketches, or detailed specifications. We specialize in customizing products to align perfectly with your vision. Our expert team will accompany you through every step of the process, from design confirmation to
the final production stage, ensuring a seamless and satisfying experience.
2. What is the typical delivery time?
A: The delivery timeline is influenced by the complexity and size of your order. Typically, we fulfill orders within a swift 7-20 days after you've granted design approval and made the deposit payment. We prioritize swift turnaround times, ensuring quality is never compromised.
to guarantee that you receive your products efficiently and in perfect condition.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight, shipping products in standardized containers to provide cost-effective solutions for bulk transportation.
For those with urgent needs, expedited options such as air freight or courier services are readily available upon request.
4. How do I install the product?
A: We provide comprehensive installation support through detailed, step-by-step installation manuals available in both PDF and printed formats. Additionally, we offer video tutorials to guide you visually.
B: For those requiring extra assistance, we offer optional on-site technical support. Our skilled engineers are available to assist with installation; however, please note that all associated costs, including visa, travel, accommodation, and labor fees, will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality is the cornerstone of our operations. We implement a rigorous quality control process, which includes multi-stage inspections throughout production, from raw materials to assembly and finishing.
Our comprehensive pre-shipment testing guarantees complete compliance with all standards. Our certifications and quality guarantees are meticulously tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: We offer flexible payment options, accepting T/T (bank transfer) and L/C (Letter of Credit). Our structure is as follows: a 30% deposit is required to kickstart production, with the remaining 70% balance due prior to shipment or installation. We are open to negotiating terms based on the size and requirements of your order.
){kind=link}