Nestled amidst the breathtaking beauty of Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our company is passionately dedicated to pioneering the R&D of eco-friendly color steel metal structural products. We are driven by a steadfast commitment to advancing and advocating for energy-efficient, light steel structural buildings, ensuring a greener tomorrow.
Devoted to the evolution, promotion, and application of cutting-edge energy-saving light steel structural building products, we proudly adhere to our core business ethos: "capturing market share with excellence and earning customer loyalty through integrity." By seamlessly integrating advanced domestic production technologies and state-of-the-art equipment, we have cultivated a construction team brimming with seasoned professional designers and engineers, boasting years of hands-on construction expertise. We excel in delivering impeccable craftsmanship and technological advancement, backed by a robust quality assurance system and first-class after-sales support. Our foundation is built on 'integrity,' with 'technological innovation' as our guiding spirit, and 'harmonious development and unwavering integrity' as our corporate mission. Fueled by our ambition to grow bigger, stronger, more specialized, and more refined, we relentlessly innovate.
Through our unwavering dedication to excellence, we surpass expectations and join hands with our valued clients to foster economic prosperity. We are truly committed to seamlessly integrating industry and trade, with an unwavering focus on putting our customers first.
1. How do I purchase your products?
A: Simply provide us with your vision, be it through drawings, sketches, or detailed specifications, and we will tailor the product to meet your precise needs. Our dedicated team will expertly guide you every step of the way, from initial design confirmation through to
final production, ensuring a seamless and customized experience.
2. What is the typical delivery time?
A: Our delivery timeframe is contingent upon the complexity and scale of your order. Typically, orders are completed within 7-20 days following
final design approval and receipt of the deposit. We are committed to balancing efficiency with quality.
3. What shipping methods do you offer?
A: Our primary mode of transportation is ocean freight, utilizing standardized containers for cost-effective bulk shipping.
For urgent needs, expedited shipping options, including air freight or courier services, are available upon request.
4. How do I install the product?
A: We offer: Comprehensive step-by-step installation manuals (in PDF/printed format) and Video tutorials for visual assistance.
B: Optional on-site technical support is available: Our skilled engineers are ready to assist with installation, though buyers will bear all associated expenses such as visa, travel, accommodation, and labor costs.
5. How do you ensure product quality?
A: Our unwavering focus on quality is evident in our rigorous processes, which include: Multi-stage inspections throughout production, covering raw materials, assembly, and finishing stages.
Extensive pre-shipment testing to guarantee 100% compliance with stringent standards. We also provide certifications and quality guarantees tailored to meet the specific requirements of your market.
6. What payment terms do you accept?
A: We offer flexible payment options including T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is as follows: A 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation. Payment terms can be negotiated based on the size of the order.
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