Xiamen Lan'en International Import and Export Co., Ltd. is gracefully nestled on the picturesque Xiamen Island in Fujian, China. Our esteemed company is a beacon of innovation, dedicated to the research and development of environmentally conscious green color steel metal structural products. We proudly embrace the mission of advancing and popularizing eco-friendly and energy-efficient light steel structural buildings, ensuring sustainable development for future generations.
Our commitment to excellence is unwavering as we focus on the development, promotion, research, and application of energy-saving light steel structural building products. Guided by our core philosophy of 'developing the market with quality and winning customers with integrity', we have seamlessly integrated advanced domestic production technology and equipment into our operations. Our skilled construction team, comprising seasoned designers, engineers, and professionals with a wealth of construction experience, ensures that we maintain the highest standards of quality. With a spotlight on product excellence and corporate reputation, we continuously adopt modern business management models, attracting top talents. This approach results in exquisite craftsmanship, cutting-edge technological innovation, a robust quality assurance system, and impeccable after-sales service, culminating in exceptional products for our valued customers. Our foundation is built on 'integrity', our spirit is driven by 'technological innovation', and our purpose revolves around 'harmonious development and eternal integrity'. With an unwavering belief in growth, specialization, and refinement, we strive to innovate,
surpass expectations, and work collaboratively with our customers to foster economic prosperity. We are committed to the seamless integration of industry and trade, ensuring that customer service is paramount.
1. How do I purchase your products?
A: Simply share your design or concept, whether through drawings, sketches, or specifications, and we will customize the product to meet your unique requirements. Our dedicated team will expertly guide you through each step of the process, from design confirmation to
the final production, ensuring a seamless and satisfying experience.
2. What is the typical delivery time?
A: The delivery timeline is contingent on the complexity and volume of your order. Typically, we fulfill orders within 7-20 days following the final
design approval and deposit payment. We are committed to optimizing efficiency while maintaining the highest standards of quality.
3. What shipping methods do you offer?
A: We primarily utilize ocean freight for cost-effective, bulk transportation in standardized containers.
Expedited shipping options, such as air freight or courier, are available upon request to accommodate urgent orders.
4. How do I install the product?
A: We offer comprehensive support, including: Detailed, step-by-step installation manuals available in PDF/printed format and video tutorials for enhanced visual guidance.
B: Optional on-site technical support: Our expert engineers are available to assist with installation, although all associated costs such as visa, travel, accommodation, and labor fees are the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality is at the forefront of our priorities. We implement rigorous quality control measures, including: Multi-stage inspections throughout production, covering raw materials, assembly, and finishing stages.
Thorough pre-shipment testing to ensure complete compliance with industry standards. We offer certifications and quality guarantees tailored to meet the specific requirements of your market.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is designed as follows: a 30% deposit initiates production, and the remaining 70% balance is due prior to shipment or installation. Terms are negotiable based on order size.
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