Nestled on the picturesque Xiamen Island, Xiamen Lan'en International Import and Export Co., Ltd. is a beacon of innovation and sustainability. Our esteemed company is dedicated to pioneering the development of vibrant green color steel metal structural products. With a steadfast commitment to advancing energy-efficient and eco-friendly light steel structural buildings, we carry the responsibility of promoting a greener future.
Passionately committed to the development, promotion, research, and application of energy-saving light steel structural building products, we embrace a guiding business principle: 'develop the market with quality and win customers through integrity.' This ethos drives us to integrate cutting-edge domestic production technology and equipment. Our esteemed construction team, comprised of seasoned designers, engineers, and professionals with extensive construction experience, ensures unparalleled quality. As we prioritize product excellence and corporate reputation, our modern management practices continuously attract top talent, delivering exquisite craftsmanship, technological advancements, robust quality assurance, and exceptional after-sales service. Integrity is our foundation, technological innovation is our spirit, and harmonious development with eternal integrity defines our purpose. With aspirations of becoming bigger, stronger, more specialized, and more refined, we relentlessly pursue innovation.
and surpass expectations while collaborating with our customers to foster economic prosperity. We genuinely integrate industry and trade, with an unwavering commitment to prioritizing customer service above all.
1. How do I purchase your products?
A: Share your design or concept, such as drawings, sketches, or specifications, and we will tailor the product to your exact needs. Our expert team will seamlessly guide you through the process, from design confirmation to
final production, ensuring a smooth and personalized experience.
2. What is the typical delivery time?
A: The delivery timeline varies based on order complexity and volume. In general, you can expect orders to be fulfilled within 7-20 days after design approval and deposit payment. We prioritize swift efficiency without compromising quality.
Our unwavering commitment to excellence ensures timely delivery of your order.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for cost-effective bulk transportation. For urgent needs,
expedited options such as air freight or courier services are available, ensuring your orders are delivered promptly when time is of the essence.
4. How do I install the product?
A: We provide comprehensive installation support, including detailed step-by-step manuals in PDF or printed format and video tutorials for visual guidance.
B: For an enhanced experience, optional on-site technical support is available. Our skilled engineers can assist with installation, though any associated costs such as visa, travel, accommodation, and labor fees will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Upholding quality as our utmost priority, we implement rigorous multi-stage inspections throughout the production process, including raw materials, assembly, and finishing.
We conduct thorough pre-shipment testing to ensure 100% compliance with standards, providing certifications and quality guarantees tailored to meet your market's requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is designed with flexibility: 30% deposit initiates production, and the remaining 70% balance is due before shipment or installation. Terms can be negotiated based on the order size, ensuring a convenient payment process.
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