Xiamen Lan'en International Import and Export Co., Ltd. is beautifully nestled on the scenic Xiamen Island, Fujian, China. As a pioneering force in the field, our company dedicates itself to the cutting-edge research and development of eco-friendly steel metal structural products. We proudly champion the mission of advancing and widespread adoption of sustainable, energy-efficient light steel structural buildings as our core responsibility.
Our relentless dedication is rooted in the growth, promotion, and innovative application of energy-saving light steel structural building products. Embracing the core business ethos of 'expanding markets with quality and securing customer trust through integrity,' we consistently incorporate state-of-the-art domestic production technology and equipment. Our exceptional team, composed of seasoned professional designers, engineers, and construction experts, boasts years of invaluable experience. Prioritizing product excellence and corporate reputation, we seamlessly blend modern business management principles, attracting top-tier talent to deliver perfect craftsmanship, groundbreaking innovations, a robust quality assurance system, and impeccable after-sales service. We stand strong on 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development with perpetual integrity' as our enduring corporate mantra. Driven by the vision to be bigger, stronger, more specialized, and exquisitely refined, we continuously innovate.
We surpass expectations by collaborating closely with our clients to foster economic prosperity and achieve a seamless integration of industry and trade. Our unwavering commitment to putting customers first ensures exceptional service and satisfaction.
1. How do I purchase your products?
A: Simply present us with your design or concept, such as drawings, sketches, or specifications, and we will tailor the product to meet your precise requirements. Our expert team will guide you every step of the way, from design confirmation to
final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines are contingent upon the complexity and volume of your order. Typically, orders are completed within a swift 7-20 days following final
design approval and deposit payment. We are committed to balancing efficiency with uncompromising quality.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight in standardized containers, offering a cost-effective solution for bulk transportation needs.
For urgent orders, expedited options such as air freight or courier services are readily available upon request.
4. How do I install the product?
A: We provide comprehensive installation support, including: Detailed step-by-step installation manuals available in both PDF and printed formats, Video tutorials offering visual guidance for an effortless setup experience.
B: For additional assistance, we offer optional on-site technical support. Our skilled engineers can facilitate installation, though all related costs such as visa, travel, accommodation, and labor fees will be covered by the buyer.
5. How do you ensure product quality?
A: Quality is our utmost priority. Our stringent processes include: Multi-stage inspections spanning production phases from raw materials to assembly and finishing,
Thorough pre-shipment testing guarantees 100% compliance with rigorous standards. Certifications and quality guarantees are custom-tailored to match your specific market demands.
6. What payment terms do you accept?
A: We offer flexible payment options including T/T (bank transfer) and L/C (Letter of Credit). Payments are structured as follows: a 30% deposit to commence production and a 70% balance due prior to shipment or installation, with terms negotiable based on order size.
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