Nestled in the enchanting embrace of Xiamen Island, Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation in the green color steel metal structural industry. Our mission is to advance the cause of sustainable and energy-efficient light steel structural buildings, spearheading research and development efforts to transform the architectural landscape.
With a steadfast commitment to quality and integrity, we lead the charge in the development, promotion, and application of cutting-edge energy-saving light steel structural building products. Our business ethos, "develop the market with quality, win customers with integrity," drives us to incorporate state-of-the-art domestic production technologies and equipment. Our elite construction team, composed of seasoned designers and engineers, ensures every project is executed with unparalleled craftsmanship. By embracing modern management practices, we seamlessly blend talent acquisition, technological innovation, a robust quality assurance system, and impeccable after-sales service. Our foundational values of "integrity," "technological innovation," and "harmonious development" propel us forward, striving to be bigger, stronger, specialized, and refined.
Together with our valued customers, we foster economic prosperity, embodying the perfect synthesis of industry and trade. Our unwavering dedication is to prioritize customer service and satisfaction as we continue to innovate and achieve new heights.
1. How do I purchase your products?
A: Share your design or concept, whether it's drawings, sketches, or specifications, and let us tailor a product that perfectly aligns with your vision. Our dedicated team will expertly guide you through every step, from design confirmation to
the seamless final production.
2. What is the typical delivery time?
A: Delivery timelines vary based on order intricacy and size. Typically, our efficient process allows for order fulfillment within 7-20 days post final
design approval and deposit payment, marrying speed with uncompromising quality.
3. What shipping methods do you offer?
A: Our preferred method is ocean freight via standardized containers, optimizing costs for large-scale shipments.
For pressing needs, choose expedited shipping options like air freight or courier services, available upon request.
4. How do I install the product?
A: Benefit from our comprehensive support, including: Detailed step-by-step installation manuals (PDF/printed) and video tutorials for visual guidance.
B: For hands-on assistance, opt for our optional on-site technical support, where our expert engineers can guide installation. Note: All related expenses (visa, travel, accommodation, and labor fees) are the buyer's responsibility.
5. How do you ensure product quality?
A: Quality assurance is our promise to you. We conduct multi-stage inspections throughout production (raw materials, assembly, and finishing).
Every product undergoes exhaustive pre-shipment testing to guarantee 100% compliance with industry standards, accompanied by certifications and quality guarantees tailored to meet your market's needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure includes: A 30% deposit to initiate production, with a 70% balance due prior to shipment or installation. Terms are negotiable based on order volume.
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