Nestled in the enchanting surroundings of Xiamen Island, Fujian, Xiamen Lan'en International Import and Export Co., Ltd. stands out as a beacon of innovation and sustainability. Our company is passionately devoted to advancing the research and development of eco-friendly color steel metal structural products. We are unwaveringly committed to championing the cause of green and energy-efficient light steel structural buildings, embodying our core responsibility towards a sustainable future.
Driven by a deep dedication to the evolution, promotion, research, and application of energy-efficient light steel structural building solutions, we adhere firmly to the principle of 'developing the market with quality and winning customers with integrity'. By integrating cutting-edge domestic production technology and state-of-the-art equipment, we boast a highly skilled construction team composed of proficient designers, seasoned engineers, and years of construction expertise. Our emphasis on product quality and corporate reputation is complemented by modern business management models that foster talent acquisition and showcase exceptional craftsmanship, technological innovation, and a robust quality assurance system. Our impeccable after-sales service aims to deliver unparalleled quality to our customers. We hold 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development, eternal integrity' as our corporate purpose. With an unwavering vision to grow bigger, stronger, more specialized, and more refined, we continuously innovate,
surpass expectations, and collaborate with our customers to forge a path towards economic prosperity. We are committed to a seamless integration of industry and trade, prioritizing customer-first service in all our endeavors.
1. How do I purchase your products?
A: It's straightforward! Share your design or concept, be it drawings, sketches, or specific requirements, and we'll tailor the product to align with your expectations. Our experienced team will guide you meticulously through each phase, from initial design confirmation to
the final production stage.
2. What is the typical delivery time?
A: Delivery timelines vary based on the order's complexity and scale. Typically, orders are completed within 7-20 days following final
design approval and deposit receipt. We strive for efficiency without compromising on quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for optimal cost-effectiveness in bulk transport.
For urgent orders, expedited options like air freight or courier services are available upon request.
4. How do I install the product?
A: We offer comprehensive resources: Detailed step-by-step installation manuals (in PDF or printed formats) and video tutorials for visual guidance.
B: Optional on-site technical support is available, where our engineers can assist you. Associated costs such as visa, travel, accommodation, and labor fees will be the buyer's responsibility.
5. How do you ensure product quality?
A: Ensuring top-notch quality is our utmost priority. Our rigorous multi-stage inspection process spans across production stages-from raw materials to assembly and finishing.
Additionally, stringent pre-shipment testing ensures 100% compliance with international standards. Certifications and quality guarantees are tailored to meet specific market requirements.
6. What payment terms do you accept?
A: Our payment terms include T/T (bank transfer) and L/C (Letter of Credit). The payment structure involves a 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on the order's magnitude.
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