Xiamen Lan'en International Import and Export Co., Ltd. is proudly situated on the enchanting Xiamen Island in Fujian, China. Our company is at the forefront of innovation, specializing in the research and development of eco-friendly color steel metal structural products. We passionately dedicate ourselves to advancing and popularizing green, energy-efficient light steel structural buildings, fulfilling our commitment to a more sustainable future.
We are devoted to the evolution, promotion, research, and application of energy-efficient light steel structural building products. Upholding the business principle of 'developing the market with quality and winning customers with integrity', we seamlessly integrate advanced domestic production technologies and equipment. Our construction team is a powerhouse of professional designers, skilled engineers, and experts with years of construction experience. While we place a premium on product quality and our corporate reputation, our modern business management model consistently attracts talent, delivering exquisite craftsmanship, pioneering technological innovations, a robust quality assurance system, and impeccable after-sales service. Our foundational principle is 'integrity', our corporate spirit is 'technological innovation', and our purpose is 'harmonious development with eternal integrity'. With the vision of growing bigger, stronger, more specialized, and more refined, we innovate and
surpass expectations, collaborating with our clients to foster economic prosperity. We genuinely achieve the seamless integration of industry and trade, prioritizing customer service above all.
1. How do I purchase your products?
A: Simply present your design or concept-be it drawings, sketches, or specific requirements-and we will tailor the product to meet your exact needs. Our dedicated team will expertly guide you through every step of the process, from design confirmation
to the final stages of production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery times vary depending on the complexity and volume of the order. Typically, orders are completed within 7-20 days following your final design approval and deposit payment. We strive for efficiency while maintaining impeccable quality.
We prioritize efficiency while ensuring quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight using standardized containers, offering cost-effective solutions for bulk transportation. For urgent shipments, expedited options such as air freight or courier services are available upon request.
Expedited options (e.g., air freight or courier) are available upon request for urgent orders.
4. How do I install the product?
A: We provide comprehensive support, including: Detailed step-by-step installation manuals available in PDF or printed formats, and video tutorials for clear visual guidance.
B: Optional on-site technical support: Our expert engineers can assist with the installation process, though all associated costs such as visas, travel, accommodation, and labor fees are the buyer's responsibility.
5. How do you ensure product quality?
A: Quality is of paramount importance to us. We implement a rigorous quality assurance process featuring multi-stage inspections during production-encompassing raw materials, assembly, and finishing.
We conduct thorough pre-shipment testing to ensure 100% compliance with industry standards. We also offer certifications and quality guarantees tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Typically, payment is structured as follows: a 30% deposit to initiate production and a 70% balance due prior to shipment or installation. However, terms are negotiable based on the size of your order.
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