Nestled amidst the scenic beauty of Xiamen Island, Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation in the realm of green color steel metal structural products. Our fervent dedication to advancing and popularizing energy-efficient light steel structural buildings fuels our passion for research and development. We embrace our responsibility towards the environment, pushing the boundaries of sustainable construction solutions.
Our commitment to the development, promotion, research, and application of energy-saving light steel structural building products is unwavering. We operate under the guiding business principle of 'developing the market with quality and winning customers with integrity.' By seamlessly integrating state-of-the-art domestic production technology and equipment, we boast a construction team of adept professional designers, engineers, all seasoned with years of invaluable experience. We prioritize exemplary product quality and uphold our corporate reputation, while our modern business management strategies continuously attract top talent. This commitment manifests in our exquisite craftsmanship, pioneering technological advancements, a robust quality assurance system, and impeccable after-sales support. Our ethos is founded on 'integrity,' driven by 'technological innovation,' and inspired by the pursuit of 'harmonious development and eternal integrity.' With an unwavering vision to grow bigger, stronger, more specialized, and more refined, we relentlessly innovate.
We aim to surpass expectations and forge partnerships with our esteemed clients, working collaboratively towards shared economic prosperity. By adeptly integrating industry and trade, we elevate customer service to new heights, ensuring client satisfaction remains our utmost priority.
1. How do I purchase your products?
A: Embark on a seamless journey by sharing your unique design or concept, whether it be drawings, sketches, or specifications. We specialize in customizing products to fulfill your distinct requirements. Our dedicated team will expertly guide you through every step, from design confirmation
to the culmination of final production, ensuring a tailored experience.
2. What is the typical delivery time?
A: Delivery times are influenced by order complexity and volume. Typically, orders are completed within a swift 7-20 days following the approval of the final design
and receipt of deposit payment. Our commitment is to balance speed with impeccable quality.
3. What shipping methods do you offer?
A: Our primary shipping method leverages ocean freight in standardized containers, offering a cost-effective solution for bulk transportation.
For time-sensitive needs, expedited options such as air freight or courier services are available upon request, ensuring flexibility for urgent shipments.
4. How do I install the product?
A: Our comprehensive support includes: Detailed step-by-step installation manuals (available in PDF or printed formats) and video tutorials providing visual guidance.
B: Additionally, we offer optional on-site technical support. Our seasoned engineers can assist with installation, though all associated costs (visa, travel, accommodation, and labor fees) will be the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality assurance is integral to our operations. We conduct multi-stage inspections throughout the production process, scrutinizing raw materials, assembly, and finishing.
We employ rigorous pre-shipment testing to guarantee 100% compliance with industry standards, and provide certifications and quality guarantees tailored to your market's specifications.
6. What payment terms do you accept?
A: We offer flexibility with payment options, accepting T/T (bank transfer) and L/C (Letter of Credit). Payment terms are structured as follows: A 30% deposit initiates production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on the order size, ensuring a mutually beneficial arrangement.
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