Xiamen Lan'en International Import and Export Company, majestically situated on the picturesque Xiamen Island in Fujian, China, is a beacon of innovation in green color steel metal structural products. Our mission is to advance and champion the use of eco-friendly and energy-efficient light steel structural buildings, delivering the future of sustainable architecture.
Our unwavering dedication to the development, promotion, research, and application of energy-saving light steel structural building products sets us apart. By adhering to our core principle of 'expanding the market with superior quality and gaining customer trust with integrity,' we have seamlessly integrated cutting-edge domestic production technology and equipment. Our elite construction team, composed of seasoned designers, engineers, and experts with years of experience, ensures impeccable quality and reputation. Through innovative business management, we continuously attract top talent, offering exquisite craftsmanship, technological innovation, robust quality assurance, and exceptional after-sales service. Our foundation is 'integrity,' our spirit is 'technological innovation,' and our corporate purpose is 'harmonious development and eternal integrity.' Embracing the vision of becoming larger, stronger, more specialized, and refined, we strive to innovate.
and excel, working collaboratively with clients to foster economic prosperity. We truly embody the integration of industry and trade, committed to prioritizing our customers' needs above all.
1. How do I purchase your products?
A: Share your design or concept, whether it's drawings, sketches, or specifications, and we will tailor the product to meet your needs. Our expert team will guide you seamlessly from design confirmation to
final production, ensuring a smooth experience.
2. What is the typical delivery time?
A: Delivery time varies with order complexity and volume. Typically, orders are fulfilled within 7-20 days after final
design approval and deposit payment. We emphasize swift execution without compromising on quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight using standardized containers for cost-effective bulk transport.
For urgent requirements, expedited options like air freight or courier services are available upon request.
4. How do I install the product?
A: We offer comprehensive support with detailed step-by-step installation manuals (available in PDF/printed formats) and video tutorials for visual assistance.
B: For additional support, optional on-site technical assistance is available. Our engineers can oversee installation, with all associated costs (visa, travel, accommodation, and labor fees) borne by the buyer.
5. How do you ensure product quality?
A: Ensuring top-notch quality is our paramount priority. We conduct multi-stage inspections during production, covering raw materials, assembly, and finishing.
Pre-shipment testing is thorough, guaranteeing 100% compliance with standards. Certifications and quality guarantees are customized to meet your market needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Payment terms include: 30% deposit to commence production and a 70% balance due prior to shipment or installation (negotiable based on order size).
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