Xiamen Lan'en International Import and Export Company is nestled on the picturesque Xiamen Island in Fujian, China. Our esteemed company is at the forefront of innovation, focusing on the research and development of sustainable green color steel metal structural products. We proudly uphold the mission of advancing and promoting eco-friendly, energy-efficient light steel structural buildings as our core responsibility.
We are passionately dedicated to the advancement, promotion, research, and practical application of energy-saving light steel structural building products. In line with our business ethos of "capturing the market with excellence and earning customer trust through honesty," we integrate cutting-edge domestic production technology and equipment. Our skilled construction team comprises numerous professional designers and engineers, boasting extensive construction experience. By prioritizing product quality and our corporate reputation, we embrace modern business management practices, continually attracting new talent. Through exceptional craftsmanship, technological innovation, a robust quality assurance system, and flawless after-sales service, we deliver unparalleled high-quality products. Guided by "integrity" as our foundation, "technological innovation" as our corporate spirit, and "harmonious development, eternal integrity" as our corporate purpose, we are committed to growing bigger, stronger, more specialized, and more refined, always pushing the boundaries of innovation.
We strive to exceed expectations, working hand in hand with our clients to foster economic growth and prosperity. Our dedication to seamlessly merging industry and trade underscores our commitment to prioritizing customer service, ensuring a first-class experience every step of the way.
1. How do I purchase your products?
A: Simply present us with your design or concept, whether in the form of drawings, sketches, or specifications, and we will tailor-make the product to meet your precise needs. Our expert team will assist you throughout the entire process, from design approval to
the culmination of production.
2. What is the typical delivery time?
A: Delivery timelines fluctuate depending on order complexity and volume. Generally speaking, we complete orders within 7-20 days following final
design approval and receipt of deposit payment. We prioritize both efficiency and quality to ensure your satisfaction.
3. What shipping methods do you offer?
A: To deliver products cost-effectively, we primarily utilize ocean freight in standardized containers for bulk transportation.
For urgent orders, expedited options such as air freight or courier services can be arranged upon request.
4. How do I install the product?
A: We offer comprehensive support, including: Detailed step-by-step installation manuals (available in PDF or printed versions) and video tutorials for clear visual guidance.
B: Optional on-site technical support is available. Our skilled engineers can assist with installation; however, all related costs including visa, travel, accommodation, and labor fees are to be borne by the buyer.
5. How do you ensure product quality?
A: Quality reigns supreme in our operations. We enforce: Multi-stage inspections throughout production including raw materials, assembly, and finishing processes.
Thorough pre-shipment testing guarantees 100% compliance with industry standards. We provide certifications and quality assurances customized to meet your specific market needs.
6. What payment terms do you accept?
A: We accommodate T/T (bank transfer) and L/C (Letter of Credit) payment methods. Our payment structure typically involves: A 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation (terms may be adjusted based on order size).
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